Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • May 14, 2020 at 4:48 pm #246686
    alicebensi
    Participant

    Hello,
    I have purchased Bold Photography Pro and then I realised it is not the right choice. I should be on time to be entitled for refund. Please can someone let me know how to do it?
    many thanks

    May 15, 2020 at 2:40 am #246714
    Skandha
    Participant

    @alicebensi: Hello Alice,
    You can switch to another pro theme if you want to. You can check out all our pro themes here. If you don’t want to switch to another theme and want a refund please follow this link and fill in the form addressing that you want a refund and our representative will contact you.

    Kind Regards,
    Skandha

    May 15, 2020 at 3:13 am #246718
    alicebensi
    Participant

    Thank you so much, I’ve looked but I can’t find anything with what I need, so refund will be, I filled the form. How long do you think I will have to wait for reply?

    May 15, 2020 at 3:42 am #246720
    alicebensi
    Participant

    Got my reply already, thank you, great customer support!

    May 15, 2020 at 3:43 am #246721
    Skandha
    Participant

    @alicebensi: Hello Alice,
    I have forwarded issue to the concerned department. You shall be contacted soon and your refund shall be processed by tomorrow.

    Kind Regards,
    Skandha

    May 15, 2020 at 3:45 am #246722
    Skandha
    Participant

    @alicebensi: Glad the issue is resolved. Have a good day! 🙂

    Kind Regards,
    Skandha

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Changed my mind, need a refund’ is closed to new replies.