[bigvikingal]

I am having trouble changing the background colour and favicon image I’m the Catch Box theme. I change it in the Appearance section of the dashboard and save my changes and everything appears fine until I log out of the admin panel and just view the site in a browser at which time the favicon disappears and the site reverts back to the default background colour.

[Sakin]

@bigvikingal: Please post in our site URL. Also check in if you have any cache install, then you need to clear your cache to see the changes when you logout.

[bigvikingal]

Site is http://www.incomevoyage.com. I have cleared all browser history and still get the same results. My changes show up until I logv out of the dashboard.

[Sakin]

@bigvikingal: Sorry, I am not talking about browser cache. I am taking about the Cache generated from ‘WP Super Cache’ plugin installed in your site. So go to that plugin setting and clear the cache.

[bigvikingal]

How? Opened the plugin, deleted the cache, nothing. Deactivated plugin, still nothing.

[Sakin]

@bigvikingal: Sorry I won’t be able to check in detail with your site only. I need to check in your server. So, I will send you personal email and you can reply me there.

[Sakin]

@bigvikingal: Thanks for the access and it’s was correct. The issue was with your Cache in WP Super Cache. It’s not enough to deactivating WP Super Cache to delete the cache. You need to clear the cache from it’s settings. Then if you don’t want then you can deactive it after you delete cache. I have emailed you the screenshot of how to delete cache from WP Super Cache plugin.

[Author]

Posts