Mobile Menu Not working on Apple or Android

This topic has 14 replies, 4 voices, and was last updated 8 years, 8 months ago by johncharlesbooks.

Viewing 15 posts - 1 through 15 (of 15 total)

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September 18, 2015 at 8:16 pm #67089

KelseyAlbers
Member

Hello-

The menu button for my website (ignitenourishthrive.com) does not appear to work on mobile devices. It shows up, but when you tap on it, it doesn’t do anything.

I’m using the Catch Base theme through WordPress.

Any thoughts?

Thank you!

Kelsey Albers

September 18, 2015 at 10:23 pm #67097

Sakin
Keymaster

@KelseyAlbers: Have you edit/added any files inside catch-base theme folder, then remove that. If you haven’t change any files, then it must be plugin issue. Try deactivating plugin one by one to find the conflicting plugin.

January 13, 2016 at 4:25 am #82763

ChrissyShape
Member

Hi Sakin, I’m having the same problem. I’ve deactivated my plugins one by one and still doesn’t work on mobile devices.Any ideas? Website is: shapemasterglobal.com

I’m using catch Responsive.

Many thanks

Chrissy

January 13, 2016 at 10:12 am #82772
Sakin
Keymaster
@ChrissyShape: You case is different. It’s not because of any script or plugin. But I see that that you have Custom CSS which is making your social icons blocking the mobile menu. So, can you remove the following css from you Custom CSS box:
```
.sidebar-header-right {
    position: absolute;
    right: 0;
    top: 0;
}
```
January 13, 2016 at 7:14 pm #82799

ChrissyShape
Member

Thankyou so much Sakin this works but I now have the problem that our logo is just off centre and branding guidelines stipulate logo needs to be aligned centre. Any ideas?

Thanks again,

Chrissy

January 13, 2016 at 7:42 pm #82800
Sakin
Keymaster
@ChrissyShape: Ok then, how about centering logo and social icon both. For that you can add the following css in “Appearance => Customize => Theme Options => Custom CSS Options” box:
```
@media screen and (min-width: 991px) {
    #masthead { 
        padding-top: 0;
    }
    #header-right-search {
        display: none;
    }
    .sidebar-header-right, 
    .sidebar-header-right .widget-wrap {
        clear: both;
        float: none;
    }
    #site-branding,
    .sidebar-header-right {
        padding: 0;
    }
}
```
January 13, 2016 at 8:31 pm #82805

ChrissyShape
Member

Thanks again Sakin, you’re a star! My social icons are now aligned centre and I wanted to keep them aligned right. Is this still possible?

Thanks again for all your support!

January 13, 2016 at 10:17 pm #82813
Sakin
Keymaster
@ChrissyShape: ok for that replace your previous css that I gave you with the following css:
```
@media screen and (min-width: 991px) {
    #masthead {
        padding-top: 0;
        position: relative;
    }
    #header-right-search {
        display: none;
    }
    #site-branding,
    .sidebar-header-right {
        padding: 0;
    }
    .sidebar-header-right {
        position: absolute;
        right: 10px;
        top: 50px;
    }
}
```
January 15, 2016 at 4:07 am #82907

ChrissyShape
Member

Thanks Sakin,this works great!

Thanks again for all your help.

January 15, 2016 at 10:37 pm #82965

Sakin
Keymaster

@ChrissyShape: Thanks for your appreciation and if you like my support and Catch Base theme then please support by providing your valuable review and rating at https://wordpress.org/support/view/theme-reviews/catch-base?rate=5#postform

March 4, 2016 at 1:44 am #86737

johncharlesbooks
Member

Hello,

I am having menu issues on iPhone and android. I’ve deactivated plug-ins one at a time to no avail. The bars show up in the upper left corner but are not reactive when touched.

On the iPad, the menu shows below the header but drop downs don’t work.

I’m using the Catch Base (Free) edition.

johncharlesbooks.com

Any ideas??

March 4, 2016 at 5:45 pm #86767

Sakin
Keymaster

@johncharlesbooks: Have you changed any core theme file inside catch-base theme directory? If not there then there must be plugin conflict. So, try disabling plugin one by one to find out the conflict plugin.

March 5, 2016 at 5:16 am #86819

johncharlesbooks
Member

I’ve already deactivated each plug-in one at a time to no avail. And no I’ve not made any changes to the core theme files.

I hate to ask but should I reinstall the theme? If I do that will I lose everything I’ve done?

March 5, 2016 at 9:06 pm #86850

Sakin
Keymaster

@johncharlesbooks: Can you check if you have issue in our demo page as well. Check it at https://catchthemes.com/demo/catch-base/.

If you don’t see issue in our demo page then you might was to reinstall the theme or wait for the update and update it which will replace your current version of theme. No, you will not lose your data when you reinstall the theme.

March 6, 2016 at 2:28 am #86864

johncharlesbooks
Member

I totally agree – the demo version does work. I reinstalled the theme, disabled all the plug-ins, and still doesn’t work. Even after upgrading to 2.8 today, it still doesn’t work.

What other themes do you have that have three columns? I’ll switch!
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