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sapanaParticipant
@skywania:Can you please send me your site url so that I can look into that issue.
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SapanasapanaParticipant@bjbarker: Can you please post in your site url so that I can look into it and provide you with possible solution
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SapanasapanaParticipant@saqlainz: Can you please post in your site Url so that I can look into that issue and provide you with possible solution.
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SapanasapanaParticipant@lchartersgmail-com: There seems to be issue in link color,Thank you for letting us know. This issue will be fix in next theme update will let you know after the theme update is release.
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SapanasapanaParticipant@edmelendez: This issue has been resolved yesterday can you please update the theme again and let me know if you face any problem after updating!
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SapanasapanaParticipant@derrickr:Glad to know that it worked out, Let me know if you face any difficulty in future.
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SapanasapanaParticipant@ladylu1000: I just checked your site it is not accessible right now. let me know when it is reachable so that I can look into that issue and provide you with possible solution. Please try again updating theme following this video tutorial may be this could help you out. let me know if you still face same problem.
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SapanasapanaParticipant@ericwilmoth: In Catch Box Pro featured to select No Sidebar Full Width is available in layout options which helps to display the full width of the content section, I have attached some screenshots please check this out, may be this is the feature you are looking for, if you like it you can go for it.let me know if you have any other queries!
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SapanasapanaParticipant@derrickr: I will sent you an email along with the demo content .xml file, customizer settings .dat file and widgets setting .wie file.
You can use our Catch Themes Demo Import Plugin to import the demo. Activate and Install the plugin. Then Go to => Dashboard => Appearance => Import Demo Data => Now you can Browse and Select the .xml, .dat and .wie file to Import Demo Content and Customizer Settings.Let me know if this works out!
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SapanaApril 24, 2019 at 1:12 am in reply to: Theme Rock Band Pro Page Buy End Woocommerce not display good #171017sapanaParticipant@carjimsa: I just login your site and checked. It is working fine in my end can you please use another browser or any other device and check your site once or clear your browser cache. Please check this screenshot.
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SapanasapanaParticipant@npl_buzz19: If you are making any changes in the theme I suggest you to make child theme as the changes you make in core files of the theme get lost after you update the theme. Let me know if you are familiar with child theme customization otherwise I suggest you to hire a customizer to get it done.
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SapanasapanaParticipant@sufti1323:Unfortunately, this is the default functionality of the wordpress theme. The video only works on the desktop mode, while on mobile it is disabled due to the mobile browser who is not using the video background and we have no control over it.The mobile browsers do not automatically play any video to prevent users from consuming data involuntarily.
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SapanasapanaParticipant@chance-osecare: Go to=> Appearance=> Customize=> Additional CSS=> add the following css code
.post-type-archive-tribe_events .custom-header-content .entry-title { display:none; }
let me know if this works out!
Kind Regards,
SapanasapanaParticipant@sufti1323: The header video is not displayed on small mobile devices because of speed and bandwidth are usually considerations on phones. This is the default feature of WordPress and our theme works on same way. In case of Header Image it is showing perfectly in my mobile can you please check this screenshot. Can you please clear your browser cache and check it once and let me know if this works out!
Kind Regards,
SapanaApril 23, 2019 at 12:14 am in reply to: Client wants to change font to ITC Founder's Caslon Font #170367sapanaParticipant@wannabebre84: Can you please provide that font files in mail or you can share in google drive so that I can test the font in theme and provide you with additional css to add that font. I will shortly contact you by mail.
Kind Regards,
SapasapanaParticipantHello, martijn,
I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/catch-everest/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.Kind Regards,
SapanasapanaParticipant@martijn: Go to=> Dashboard=> Appearance=> Customize=> Additional CSS=> add the following css code
#search-5 { display: none; }
Let me know if this works out!
Kind Regards,
SapanasapanaParticipant@ami: Can you please send me screenshot it seems to be fine in my end can you please check this screenshot.
Kind Regards,
SapanasapanaParticipant@wandi:Hello, wandi,
I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/adventurous/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.Kind Regards,
Sapana -
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