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  • August 3, 2018 at 11:15 am in reply to: Unable to update Simple Catch Pro Theme #150921
    LenoraJane
    Participant

    I did a restore to put the customized layout back into place.

    I guess since I have a customized theme, I am unable to update it???
    I know they made a child theme and did the new layout, so maybe that has something to do with it.

    IF I am not able to apply updates, what will happen?

    August 3, 2018 at 9:30 am in reply to: Unable to update Simple Catch Pro Theme #150916
    LenoraJane
    Participant

    Hi Skandha

    The update took my site back to the old version. I paid someone at Catch Themes to do a layout customization. Now what do I do? Everything I paid for is gone.

    Please Help

    August 2, 2018 at 7:58 am in reply to: Unable to update Simple Catch Pro Theme #150848
    LenoraJane
    Participant

    Hello Skandha

    I have watched the video and it was a big help to see the steps.
    I had my simple catch pro theme layout customized.

    Will this update change the customization? Is it okay to update as the instructions said?

    Thank You
    Lenora Curtis

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Viewing 3 posts - 1 through 3 (of 3 total)