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  • balmerp
    Participant

    I’ve just installed Catch Box 4.8.1 and that seems to fix the problem. Thank you for fixing it promptly.

    I am disappointed I can’t find an easy way to re-install an earlier version of your theme and that’s what upsets me most.

    I can accept there will be occasional bugs in software however well it is tested and this seems to be one of those problems.

    I can’t accept that you distribute software with no simple way to revert to the previous version if there are problems. That only needs to be available for 7 days after an update as you will have fixed any major problems found within that timescale.

    Please assure me that for all future updates there will be an easy way to revert to the previous version in the event of problems like this which is available for 7 days after releasing the update.

    balmerp
    Participant

    I have the same problem.

    I have WordPress 5.0.1. My WordPress site is at http://www.waterwayroutes.co.uk/blog

    Everything was working until I upgraded Catch Box to 4.8. Since then I cannot edit any posts and I just get a white screen in Gutenberg. I can edit with the classic editor in text mode (if I enable that plugin) but the visual mode for that also gives a white screen.

    I have tried disabling all plugins and that doesn’t help.

    I have tried deleting the Catch Box theme and reinstalling and that doesn’t help.

    I tried changing themes (to Twenty Nineteen) and everything started working normally, even with all plugins re-enabled. When I changed back to the Catch Box theme the editors stopped working again.

    I tried on two different computers (both Windows 10) and using Chrome, IE and Firefox and all have the same problem. The same problem occurs using my Android phone and Android tablet too.

    All this strongly suggests the problem is with Catch Box 4.8.

    Please fix it quickly, or at least post simple instructions about how to go back to the previous Catch Box temporarily.

Viewing 2 posts - 1 through 2 (of 2 total)