[Tiffany]

Hi
I initially download adventurous on WP and then upgraded to Pro. I downloaded the file and am trying to follow the instructions BUT I can’t locate a zip file. When I go to manage themes on WP admin site and try to download the file, it doesn’t allow me to.
Please help

[Mahesh]

@caribbeangirltravels: After subscription you can download the theme from the link below by logging in to you catch themes account.
https://catchthemes.com/my-account/downloads/
After downloading the file upload the theme through admin dashboard. Let me know further.

Regards,
Mahesh

[Tiffany]

thank you. it seemed to work when I used google chrome instead on safari. not sure why but it did. Thanks again

[Mahesh]

@caribbeangirltravels: Thank you for your appreciation. The issue is due to Safari browser. As now a days, the modern browser like Safari auto extract the safe zip file. So, it automatically unzipped. To download the zip file from Safari, open Safari and go to “Safari -> Preferences” and in “General” tab, uncheck Open “safe” files after downloading. This will stop Safari from automatically unzipping the files and then you can download zip file.

Regards,
Mahesh

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