[Chris]

When I try to update from ver. 3.0 to ver. 3.1 via the update screen of wordpress I got the folowing error message in dutch:

“Fout opgetreden tijdens het bijwerken van Catch Box Pro: Update pakket niet beschikbaar”

in english it is something like:

“update pakkage not avialable”

What can I do to fix this?

Chris.

[Sakin]

Hi Chris,

It’s strange, you should be able to update the theme after you download catch-box-pro.3.1.zip from your account. Have you installed Catch Updater plugin?. If not then you can install this plugin, re-download the the theme and try to update it.

Regards,
Sakin

[bossydsmom]

I had the same thing happen and had to pay someone $20 to help me figure it out. They said that CT added a number to the end of the update file name and that my child theme could not recognize it because of this. They had to go to the editor to find out what CT named it. Not exactly sure how she fixed it, but she said that was the problem.

[Chris]

Thanks it works fine now.

[Sakin]

@Chris: Nice it worked for you.

@bossydsmom: You don’t need to pay anyone for the update error if you are active subscription. Please post is in support forum directly when you have issues.

[jodiek]

Hello from cologne/germany,

we have the same problem.

“Der Updateprozess beginnt. Dies kann eine Weile dauern, hab’ bitte etwas Geduld.

Anschalten des Wartungsmodus…

Aktualisiere Theme Catch Responsive Pro (1/1)
Beim Aktualisieren von Catch Responsive Pro trat ein Fehler auf: Update-Paket nicht verfügbar.”

=> Error while Updating. Update Package is not available.

yes, I installed the Catch Updater Plugin.
No, I did not download the package again, cause i thought it is done automatically, like last time, when updating to 3.0

Child Themes are disabled / not in use.

[jodiek]

..or is there no “automatic update” for 3.0-> 3.1 like before and we have to do it via download,upload,unpack….like a new theme?

[Sakin]

@jodiek: For pro theme, if you want to update from WordPress Dashboard then you need to install Catch Updater plugin. If you don’t have then you can download catch updater zip from http://catchthemes.com/wp-plugins/catch-updater/ and then install it from “Plugins => Add New => Uploads”. Then you can

After you activate Catch Updater plugin, you can download latest Catch Responsive Pro zip file from your account at http://catchthemes.com/my-account/ and install it from “Appearance => Themes => Add New => Uploads”

[Author]

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