[Richard]

Updated to WordPress 4.8.1 and then Catch Responsive Version: 2.5.2 successfully

Tried to update to Catch Responsive ProVersion: 4.1.2 but always get:

Unpacking the package…

Installing the theme…

Destination folder already exists. /home/combed5/public_html/wp-content/themes/catch-responsive-pro/

Theme install failed.

Any ideas please?

[tikaram]

@cassyput: You cannot update Pro themes by just directly Update Now button like Free themes. You’ll need to first download the theme from https://catchthemes.com/my-account/ page. Then use Catch Updater module of Catch Web Tools plugin.
https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8 Let me know if you need further assistance.

Regards,
Tikaram

[Richard]

Thanks Tikaram,

I KNOW that. I’ve been doing it for a while!

I am adding zip via upload and THAT IS when I get this message.

Regards,

Richard

[tikaram]

@cassyput: Are you using catch web tools plugin ?

Regards,
Tikaram

[Richard]

Hi Tikaram,

No.

Just downloaded zip. Use themes > upload > install in WordPress dashboard.

Regards,

Richard

[tikaram]

@cassyput: Please download and activate this plugin and Upload the theme. Let me know if the problem persists.

Regards,
Tikaram

[Richard]

Thank you that worked

[tikaram]

@cassyput:Welcome and have a Good day.

Regards,
Tikaram

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