[Kim]

I’m getting this error with the theme as per my host wpengine.com

I was tailing the error log when that happened and got this during that save:
1 PHP Fatal error: Call to undefined function catchflames_content_nav() in /nas/content/live/hidemyage/wp-content/themes/hidemyage/category.php on line 62

It looks like your theme is causing this somehow.

Here is the conversation I had with wpengine:

Matthew Holmes
You are now connected with a WP Engine technician.
Kim Silverberg
Hi Matthew, I’m getting a wierd wordpress failure notice that says ‘Are you sure you want to do this?’ and a please try again link, whenever I try and preview or save a post. Can you see anything wacky from your end?
I know there’s been a recent update.
Matthew Holmes
What install is this happening on?
Kim Silverberg
sorry, but how can I tell
Matthew Holmes
The name of your site?
Kim Silverberg
beautyblackbook.com
Matthew Holmes
Cool so hidemyage
Checking here!
Kim Silverberg
yes. I wish it could just say beautyblackbook. hidemyage is the past.
Matthew Holmes
So per http://www.wpbeginne…to-do-this-error-in-wordpress/this error is typically caused by a one-off issue with your theme or a plugin.
How to Fix “Are You Sure You Want to Do This” Error in WordPressLearn what causes “Are you sure you want to do this?” error in WordPress and how to fix it in this step-by-step tutorial for beginners.
I’m going to try running a few general tools that can some times fix this, then start investigating further.
Kim Silverberg
it never ends! i’m currently looking for a person to handle these matters for me. 🙂 thank you for helping me
Matthew Holmes
I’m not even able to login to the site
I’m getting a 502 error, when I try to enter the math problem to login.
Which is the plugin timing out.
Kim Silverberg
there aren’t any.
none are timing out
Matthew Holmes
Screen Shot 2016-12-10 at 2.46.52 PM.pngScreen Shot 2016-12-10 at 2.46.52 PM.png
Kim Silverberg
its just when i’m writing posts. when i go to the post on the dashboard
Matthew Holmes
Right I’m talking about something completely different
When I was trying to login, I have to enter the answer for that math problem. It 502 error’d twice, which means it timed out. I was finally able to get logged in.
I was just making sure you were aware that was happening, as that can also cause you further issues down the road.
Kim Silverberg
nope. did not know.
Matthew Holmes
Can you try to preview a post now? It just worked for me after I ran our service reload.
Kim Silverberg
did you do it from inside the post?
it works from the dashboard post page. not from the post
even when I save or update it does it.
Matthew Holmes
Yes, from inside the post.
https://beautyblackb….php?post=1220&action=edit
That’s the one I tested
Kim Silverberg
no. i’m trying to send you the screen. it’s just the WordPress Failure Notice tab and in it it does the Are you Su
I’m in the draft “Fact you should know before starting retinoids (part 2 of 3).”
i’m out. can you try it now
Matthew Holmes
Screen Shot 2016-12-10 at 2.54.02 PM.pngScreen Shot 2016-12-10 at 2.54.02 PM.png
I click “preview” and get taken to the preview of that post.
Kim Silverberg
So you did it from INSIDE the post. As if you are writing it.
Matthew Holmes
Yes correct Kim
Kim Silverberg
Not on the list. that part works.
Matthew Holmes
Right, I completely understand.
Kim Silverberg
write something in my post and save it. tell me if it does it then
Matthew Holmes
Yeah it happened after saving, not from preview
Kim Silverberg
did you try preview again after you wrote somethign?
Matthew Holmes
I did
Kim Silverberg
so. what does this mean Read
Matthew Holmes
Screen Shot 2016-12-10 at 2.56.50 PM.pngScreen Shot 2016-12-10 at 2.56.50 PM.png
“testing”
It saved just fine
Kim Silverberg
yes. it saves. but it gives me that error anywah
wayDelivered
Matthew Holmes
I was tailing the error log when that happened and got this during that save:
1 PHP Fatal error: Call to undefined function catchflames_content_nav() in /nas/content/live/hidemyage/wp-content/themes/hidemyage/category.php on line 62

It looks like your theme is causing this somehow.

Kim
Beautyblackbook.com

Help!

[Kim]

I solved it! The ‘Theme’ issue was actually the problem. I updated it along with the catch flames pro and it seems the update of web tools was the issue.

Yay!!!

[Pratik]

Hi @Kim,

I am glad the problem is solved. Just for out information, Was the issue Catch Web Tools, and updating both theme and plugin (Catch Flames Pro) solved the issue?

Regards,
Pratik

[Author]

Posts