- This topic has 14 replies, 2 voices, and was last updated 2 years, 6 months ago by Skandha.
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March 9, 2022 at 11:34 pm #301214iShamanParticipant
We are seeing an issue ON TABLET VIEWS ONLY where the space to the right of the site identity logo is showing as an open blank spot on every page throughout the site. Any ideas why this would be? It displays this way on both an Android and Apple tablet. It displays as expected and desired on mobile and desktop. We are running php 7.4 and WP 5.9.1 Many thanks!
March 9, 2022 at 11:39 pm #301230SkandhaParticipant@ishaman: Hello there,
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.
.mobile-menu-one #site-branding { width: 100%; }
Let me know if this works out!
Kind Regards,
SkandhaMarch 10, 2022 at 12:32 am #301233iShamanParticipantdoesn’t seem to fix it for me. I cleared the cache in Chrome and still the gap is there. I also see it in Safari on iPad. I can send you images. Do YOU see it (the gap) when you view my site on a tablet?
March 10, 2022 at 12:48 am #301235iShamanParticipantwait i tried another tablet and it is fixed there, even though i cleared the cache on the first tablet it is not fixed. Bizarre!
March 10, 2022 at 1:59 am #301236SkandhaParticipant@ishaman: Hello there,
Have you added the Code in your Additional CSS section. I don’t see it there.
Can you please add the code and let me know so that I can check for the gap at my end?Kind Regards,
SkandhaMarch 10, 2022 at 2:27 am #301239iShamanParticipantThe code is in. The issue seems to continue on larger tablets. Is it a ratio issue?
March 10, 2022 at 2:29 am #301242iShamanParticipantHow can I share a screen shot?
March 10, 2022 at 2:32 am #301243SkandhaParticipant@ishaman: Hello there,
I still don’t see the code I provided your above on your site. Can you please make sure if you have published your customizer settings?
Kind Regards,
SkandhaMarch 10, 2022 at 2:36 am #301246SkandhaParticipant@ishaman: Hello there,
You can upload the screenshot image on platforms like Google Drive or Dropbox and then post the link here.
Kind Regards,
SkandhaMarch 10, 2022 at 3:58 am #301248iShamanParticipantAre you looking at the right site? The code is in. https://49ersfaithful.org Can you please just look at it with a tablet?
March 10, 2022 at 5:48 am #301249iShamanParticipantHere is download link for code loaded and screen shot of issue.
<span class=”x_download_link_link”>https://we.tl/t-MQbG1NGq1W</span>
March 10, 2022 at 5:52 am #301256SkandhaParticipant@ishaman: Hello there,
I checked your site now and the gap doesn’t seem to be there anymore. Can you please if that is the case at your end as well?
Kind Regards,
SkandhaMarch 10, 2022 at 6:06 am #301261iShamanParticipantIt was only on a tablet. Did you view it on a large tablet?
March 10, 2022 at 6:08 am #301262iShamanParticipantYes it is fixed. Do you know why?
March 12, 2022 at 9:10 am #301352 -
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