[jgroot]

Hi all,

I am trying to set up a webshop on my website. I run Catch Base Theme version 3.4.7, and WooCommerce plugin version 9.5.1 (both of which are the most recent versions).
So far I have managed to create a webshop, but when I select a product to get more information about the product, it links to a page which indicates an error (nothing found on this page). I have however put information about the product into the products list, using the WooCommerce plugin.

Does anyone know of a way to resolve this?
Preferably a solution that does not require too much coding.

Help is much appreciated, Cheers!

[minal]

Hello @jgroot,

I checked on my  system with the latest woo-commerce plugin and I don’t get any error page

check the image below

Please provide us with your site URL so we can check it properly.

 

Sincerely,

Minal

[jgroot]

Hi Minal,

Thank you for taking the time to reply to my query. The following URL is of my shop-page:

https://www.mindstories.net/index.php/shop/

Looking forward to your reply, many thanks,
jgroot

 

• This reply was modified 8 months, 3 weeks ago by jgroot.

[minal]

Hello @jgroot,

Try troubleshoot with the solutions listed below.

• Please try to deactivate the plugin one by one and check it. A plugin conflict might cause it.
• Try switching the theme to the default WordPress theme and check it.
• Try changing permalinks. To access Permalink go to Dashboard >> Settings >> Permalink
  

If issues still persist, please feel free to add query

Sincerely,

Minal

[jgroot]

Hello @minal,

Thank you for your suggestions to resolve the issues with my webshop. I have tried all solutions you mentioned in your previous post, but unfortunately this has not solved the issue. Please note that my webshop is running properly when I open it on a desktop computer. It is when I try to open the webshop on my mobile device that it does not show any of the products listed in my shop (I get a message saying that the webshop is still under construction). Any help would be appreciated, many thanks!

Kind regards,
jgroot

[sujeet]

Hello @jgroot,

Please go to “Dashboard => WooComerce => Settings => Site Visibility”, there you will see Site Visibility, please choose the option to Live and save it. It will solve your problem. Currently you might have choosen comming soon option. Please try and let me know if that worked. Please check the screenshots as well. Thank you.

Regards,
Sujeet

[jgroot]

Hello @sujeet,

Thank you very much for taking the time to respond. Your suggestion has indeed solved the issue for me. Your help is much appreciated!

Kind Regards,

jgroot

[sujeet]

Hello @jgroot,

I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review?

https://wordpress.org/support/theme/catch-base/reviews/#new-post

Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

Thank you.

Regards,
Sujeet

[Author]

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