Viewing 4 posts - 1 through 4 (of 4 total)
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  • #107866
    Mati
    Participant

    After I added a plugin called autoptimize in wordpress, it broke all the sub menus in catch evolution. They show up when I hover the main menu, but you can’t scroll or click, and the third menus don’t show up at all. The website is greenbeautycosmetics.com.

    I have deleted the faulty plugin, but the sub menus still don’t work. I also got my host to re-instate an earlier version of the website, but that didn’t work either. I also tried to re-install the same version of catch evolution again. Sub menus are still not working.

    I make all my money from this website, so I need an answer urgently.
    Thanks

    #107886
    Mahesh
    Participant

    @mati: I checked your site, and only see a blank page. Let me know further.

    Regards,
    Mahesh

    #107910
    Mati
    Participant

    Strange. I did actually write a post. Anyway, I added a plugin called autoptimize to optimize my website loading speed, and it broke my sub menus. So, I got my host to re-create an older version from the backups, and still, sub menus were not working. Then I started getting fatal errors, and the website wouldn’t save anything, and eventually, I got a 500 error and it wouldn’t even accept the catch evolution theme at all. So, I bought the updated version, and still, same error message. The whole site seemed to be totally broken at the time. So, I worked with tech support from the host, and it was a combination of Chrome issues, lack of memory, and other bits and pieces. After calling tech support 5 times, they were actually able to get the site back up, with the catch evolution theme, and menus working. So, it is working now…

    #107966
    Mahesh
    Participant

    @mati: Glad to know your site is working now. Let me know if I can be of any help. Have a nice day.

    Regards,
    Mahesh

Viewing 4 posts - 1 through 4 (of 4 total)
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