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Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • April 18, 2016 at 7:03 pm #89831
    igarciadelamo
    Participant

    Hi,
    I am using the Catch Kathmandu theme (now version 3.7.1) with WP 4.5. After updating the theme, I can not see the header image (in the preview mode neither).

    Is there a problem with the new feature about logos in WP?

    Thanks in advance,
    IG

    April 19, 2016 at 10:02 am #89874
    Mahesh
    Participant

    @igarciadelamo: Oh yes, there has been a little bug in the theme. Our team is already on fixing the issue and will be fixed in the next update which will be released soon. We’ll notify you as soon as we release the update. Sorry for the inconvenience and thank you for your patience.

    Regards,
    Mahesh

    April 19, 2016 at 3:08 pm #89912
    igarciadelamo
    Participant

    Thanks for your response!
    Best regards,
    IG

    April 20, 2016 at 9:37 am #89962
    Mahesh
    Participant

    @igarciadelamo: Just to let you know that we have released the update for Catch Kathmandu Free, please update and check.
    Thank you for letting us find the issue.

    Regards,
    Mahesh

    April 25, 2016 at 2:26 pm #90359
    igarciadelamo
    Participant

    Hi,
    Now it is working (although the appearance of the header is not the same than in previous versions…)

    Beste regards,
    IG

    April 27, 2016 at 12:45 pm #90515
    [email protected]
    Participant

    Hi I’m using the updated version 3.7.2 with 4.5.1 WP , but I can’t add an image in the header. Please could you write me the procedure to do that?

    thank you
    best regards

    April 27, 2016 at 2:58 pm #90531
    Mahesh
    Participant

    @sergio-colagrossigmail-com: Go to Dashboard=> Appearance=> Customize=> Header Image then click on Add new image and select you desired image. Then click save. You can also adjust where to display the Header image with Header Image Location

    Regards,
    Mahesh

    April 27, 2016 at 3:23 pm #90532
    [email protected]
    Participant

    Hello and thank you for your answer. But when I follow this path Dashboard=> Appearance=> Customize=> I find below just the option ‘widget’ …there’s no ‘header image’ option neither other options like in the previous release…
    thank you again
    Regards
    Sergio

    April 27, 2016 at 4:54 pm #90543
    Mahesh
    Participant

    @sergio-colagrossigmail-com: Do you have any plugins installed, try disabling plugins and check if the customizer is working. And please do check if the customizer is running in other theme (WordPress Core Themes).
    Let me know further.

    Regards,
    Mahesh

    June 8, 2016 at 7:20 pm #93199
    petralundin
    Participant

    Hi, I have the same problem. After updating theme and wp the header and the customizer is not there. In Customize there is only Widgets available in my child theme. It might be that the Customize now is in English, and my child theme translated to Swedish. Where can i translate the Customize so my child theme will find it again? Or could there be another solution?

    June 9, 2016 at 9:35 am #93228
    Mahesh
    Participant

    @petralundin: I recommend you to disable plugins you’ve installed and check if it resolves. Have you tried changing the theme to default WordPress themes (Twenty Fourteen), if not, please do and let me know if the problem persists. Please check with the Parent theme too.
    If you have translated the theme to Swedish, the customize options should be display in Swedish too if the translation file is complete.
    Let me know further.

    Regards,
    Mahesh

    June 9, 2016 at 2:37 pm #93249
    petralundin
    Participant

    I tried the parent theme, same thing there. I had to go back to a previous backup. So now I have WP 4.5.2 and Kathmandu 3.6, and its working again. Thanks.

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