Viewing 8 posts - 1 through 8 (of 8 total)
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  • #79520
    JDC
    Participant

    I have just upgraded from Catch Base to Catch Base Pro. I have two versions o the site: production and test. In test things work correctly, but in production they don’t.

    I have set up both a Primary Sidebar and an Optional Homepage Sidebar. They are identical. The Optional Homepage Sidebar shows up, but the Primary Sidebar doesn’t show up on any of the pages.

    On both sites, I have the pages all set to “Content, Primary Sidebar” Layout.

    I tried removing all the widgets from the Primary Sidebar and then adding them in again, but that doesn’t seem to change anything.

    Any ideas?

    Production Site: http://www.everygoodgift.org
    Test Site: http://www.everygoodgift.org/wptest

    #79538
    Sakin
    Keymaster

    @JDC: I check in your site other pages like http://www.everygoodgift.org/faq/ and see that you have empty “Text Widget” there. So, go to “Appearance => Widgets” and check your sidebars, you must have empty text widget there. So, it is showing blank sidebar.

    #79566
    JDC
    Participant

    Sakin,

    Thank you for your help.

    There’s something weird going on. The two sidebars (Primary Sidebar and the Optional Homepage Sidebar) have the identical widgets, nothing more or less. I have removed them from the Primary Sidebar and added them in again more than once. Just now I added the same widgets as the Primary Sidebar to the Optional Sidebar One, and then I made that the sidebar for FAQ, and it works. Clearly, I have a workaround, but it will involve going in and changing settings on each of my pages. Maybe it’s worth doing it in the database.

    Any other ideas about how to get the Primary Sidebar working again?

    Joe

    #79611
    Sakin
    Keymaster

    @JDC: I see now you primary sidebar is working fine. You have WP Super Cache plugin install. So, once you make changes, you need to go to WP Super Cache plugin settings and clear/empty cache from there to see the changes.

    #79613
    JDC
    Participant

    Sakin,

    I actually delete the cache quite frequently when I am making changes for the reason that you recommended. I just did it again, but it had no effect.

    The FAQ page (http://everygoodgift.org/faq/) shows the sidebar because it is using Optional Sidebar One. And the Home page shows the sidebar because it is using the Optional Home Page Sidebar. All the other pages that are not related to the store are set up to use the Primary Sidebar. All of them are leaving space for the sidebar but not showing it.

    Joe

    Joe

    #79615
    Sakin
    Keymaster

    @JDC: It’s strange and it should work fine. As when I check in our server it’s working fine. If you want me to check in your sure then I can email you and then you can send me details.

    #79624
    JDC
    Participant

    OK. Let’s do that.

    #79673
    Sakin
    Keymaster

    @JDC: ok I have emailed you.

Viewing 8 posts - 1 through 8 (of 8 total)
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