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Viewing 19 posts - 1 through 19 (of 19 total)
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    Posts
  • #108393
    cranburypl
    Participant

    I just updated the Catchbox to the latest version and now my primary menu is missing from all pages!

    http://www.cranburypubliclibrary.org

    Please advise!

    #108396

    I had same problem. I emptied the browser cache, and it came back.

    #108422
    Mahesh
    Participant

    @cranburypl: Just checked your site and the primary menu is displaying fine. Let me know if any problem.

    @malodk02
    : Glad to know your problem is fixed.

    Regards,
    Mahesh

    #108495
    cranburypl
    Participant

    It turned out to be just on my computer and when I cleared the cache it was fine. Thanks so much for the prompt responses!

    #108535
    Mahesh
    Participant

    @carnburypl: Glad to know its working fine. Have a nice day!

    Regards,
    Mahesh

    #108580
    Harald
    Participant

    Hi.
    I also updated Catchbox to the latest version today, and my menu has gone missing. I have tried to empty the browser cache, but it didn’t work. I have also tried to use Edge instead of Chrome, but that didn’t help either. Then I tried to make a new menu and replace my old menu, and I even tried to load it as a secondary menu, but nothing seems to help.

    Im running WordPress 4.7.2 with a Catch Box child theme. But I have only made some very small changes, and the child theme has worked perfectly untill I updated the main theme today.

    Can you please help me?

    Kind regards,
    Harald

    #108616
    Mahesh
    Participant

    @haraldarnesenhotmail-com: Please post in your site url.

    Regards,
    Mahesh

    #108624
    Harald
    Participant

    Hi Mahesh. It’s a closed site with password. Can I email you a temporary password?

    #108713
    Mahesh
    Participant

    @haraldarnesenhotmail-com: Just checked your site, you are currently using Catch Box Pro version 4.6.2. Can you please use the latest version and let me know.

    Regards,
    Mahesh

    #108743
    Harald
    Participant

    Hi Mahesh. Thank you for checking out mye site. I’m not using Catch Box Pro though, I’m using Catch Box free, and I have the latest version (4.6.2).

    #108845
    Pratik
    Participant

    Hi @Harald,

    I checked your site and the menu is loading fine. Check screenshot: http://nimb.ws/Gi8OAf.

    Please let me know if this is what the issue was or something different.
    Regards,
    Pratik

    #108881
    Harald
    Participant

    Hi Pratik. Thanks for checking out mye site. When you logged in, I had switched from my child theme to the Catch Box (free) theme. The Catch Box theme works, but my child theme doesn’t after updating to the latest Catch Box theme. I don’t know what to do to make the child theme work again. Maybe I should just delete my child theme and make a new one.

    Regards, Harald

    #108905
    Pratik
    Participant

    Hi @Harald,

    May you can share your child theme by zipping it and sharing it via dropbox/gdrive. Maybe I can see what’s wrong,

    Regards,
    Pratik

    #114981
    vasikk
    Participant

    Hello, I have the same problem. The problem will be somewhere in the Child theme, but I will not disguise it.
    Can I ask for help?

    #114989
    Pratik
    Participant

    Hi @vasikk,

    Please share your child theme and site url.

    Regards,
    Pratik

    #115016
    vasikk
    Participant

    Child theme:
    https://app.box.com/s/ol8eenowfi8ch0vmxd4omqfe6ca1wrss
    Site:
    http://android-navody.cz/
    I went back to the old version 4.5
    I tried deleting cache (WP Super Cache), including browser cache, but nothing helps.

    #115022
    Mahesh
    Participant

    @vasikk: Checked you child theme and found the issue. In you child theme’s style.css, you have following code in line 43. Please remove it.

    #branding .menu-access-wrap {
        display: none !important;
    }

    After removing the code, please clear all caching and check if that resolves the issue.

    Regards,
    Mahesh

    #115029
    vasikk
    Participant

    Thanks a lot, there was a line added by this:
    https://catchthemes.com/support-forum/topic/remove-mobile-menu/
    On the Web use this plugin
    https://wordpress.org/plugins/responsive-menu/
    How do I hide the mobile menu now?

    Edit:
    In the settings Responsive Menu enough to fill:
    CSS of Menu To Hide:
    .menu-access-wrap

    #115074
    Mahesh
    Participant

    @vasikk: Checked your site, seems you’ve already hidden the menu in the mobile. Let me know if any problem.

    Regards,
    Mahesh

Viewing 19 posts - 1 through 19 (of 19 total)
  • The topic ‘Primary Menu Missing After Update’ is closed to new replies.