[Tony]

Hello,

We used to have one part of the last “posts” appearing at the bottom of homepage. However, this has disappeared and we can’t reactivate it.

Without this section.

With this section.

You can have a look at the homepage now and see this missing part.

Can you help fixing this?

Thanks,

PS: I also bought a 1 month support pack but never received the validation email…

[minal]

Hello @Tony

I think you used the widgets section from the customizer and those elements are removed from there to add back those elements

Goto > Dashboard > Appearance >> Customizer >> Widgets

and about the support pack validation email I will get back to you after consulting with the team

Sincerely,

Minal

[Tony]

Hello,

Thanks for the reply. Website was up for 6 or 7 years like this, nobody modified the settings or configs beside updating WP and plugins/themes.

I checked that section and this is what I get in the menu:

All 3 areas display the following message:

Looks like they are empty…

[minal]

Hello @Tony

As per the archive https://web.archive.org/web/20231208023815/https://tc-lutry.ch/, it looks like you have used the plugin https://wordpress.org/plugins/content-views-query-and-display-post-page/ and added the content.
Then you went to Footer Widget Area 1 and added Text Widget with the plugin shortcode.
About the email validation for support ticket, our support team will email you.

Sincerely,

Minal

[Tony]

Thanks a lot for your input, I was (somehow) able to fix it.

That said, I still didn’t get the the email confirmation.

Cheers,

[Sakin]

Hi Tony,

can you check your email spam or junk folder as we have emailed you from sales as well as support to your registered email address? Also, if there is an alternate email address then can you send us at https://catchthemes.com/contact-us/.

Regards,
Sakin

[Author]

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