[FirstDrop]

Hi,

I seem to be facing a number of errors in Catch Fullscreen Pro.

First up, when I click the logo to return to the front page, it opens up the site in a pop-up window with a white boarder. It has a small round cross to close this window, so this isn’t right. This seems to happen on Mobile and Desktop.

On top of this, the Instagram widget (pro) also seems to be broke as it will not load the links or will continuously load. Once again, it is happening on Mobile, but sometimes it works on Desktop.

Any help appreciated!

[sapana]

@firstdrop: Please post in your site Url so that I can look into that issue.

Kind Regards,
Sapana

[FirstDrop]

Hi Sapana,

The website is http://www.firstdropphotography.com

Kind regards,

First Drop

[sapana]

@firstdrop:Light box appearing feature is not available in our theme, it may be due to plugin, please disable the nextgen-gallery plugin and check it once the issue persist or not? I checked the Instagram section in your site too, it is working fine in my end from both mobile and desktop, you can see this screenshot. Please clear your browser cache and check it once if this issue again appear.

Kind Regards,
Sapana

[FirstDrop]

That seems to have solved it. Thank you!

Best wishes,

First Drop

[sapana]

@firstdrop: Hello, there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review? https://wordpress.org/themes/catch-fullscreen Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know.

Kind Regards,
Sapana

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