Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #336853
    billsmith4u
    Participant

    I recently renewed my subscription and paid the annual fee, but I’m having trouble validating my license key for the theme. Despite entering the key from my account, the theme isn’t recognizing it. Has anyone else experienced this issue or have any suggestions on how to resolve it?

    Thanks in advance for your help!

    #336885
    Sakin
    Keymaster

    Hi billsmith4u,

    I checked your account, but I don’t see any order. So, can you contact our sales team at https://catchthemes.com/contact-us/ and send your order ID?

    Regards,
    Sakin

    #336985
    marekduda
    Participant

    Had the same problem. Try clearing your cache or using a different browser. If that doesn’t work, contact support—they helped me out fast. Good luck!

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Issue with Validating License Key After Subscription Renewal’ is closed to new replies.