[Heinz]

hello Skandha
Now I have another problem since the homepage was hidden. If I’m anywhere on the page, e.g. on “Services”, it always scrolls to the top after a few seconds. I don’t want that, it can be disabled. I’ve always had a similar problem. if you go all the way down on the page, it will go up after a few seconds so that the footer is hidden. I don’t want this either. Can you help me here? Thanks very much. regards
Heinz

[Skandha]

@henebe: Hello Heinz,

I checked your site and didn’t find the issue. Did you enable Normal Scrolling after the issue appeared or was the issue appearing when Normal Scrolling was enabled?

Kind Regards,
Skandha

[Heinz]

Sorry, this is a new advertising page for a client. I forgot to provide the link.: https://nwsupport.ch/

[Skandha]

@henebe: Hello Heinz,

It seem to happen only when you click on 5th dot in the scroll bar which is for the main content which has been hidden using CSS Code.

Kind Regards,
Skandha

[Heinz]

Hello Skandha
No, with the fifth point, I also have when the main page is turned on. But in all upper areas, is always scrolled up. Drive down with the mouse wheel. It’s really annoying. I also noticed that at the top of the address list does not change the address e.g. https://nwsupport.ch/#team-section or in https://nwsupport.ch/#Service-Section
I would be very happy if you could help me.
Thank you for your help
regards
Heinz

[Skandha]

@henebe: Hello Heinz,

I don’t seem to have the issue at my end and the URL seems to be changing when scrolling through different sections. Can you please if the issue appears in other systems as well?

Kind Regards,
Skandha

[Heinz]

Hello Skandha
Strange I can find these problems on different devices and with different browsers. Can I help you. Can I show it on my computer? However, I only speak German. Or should I have the problems even more accurate?
regards
Heinz

[Heinz]

Addendum: If you neviig right with the points, it works. However, if you scroll with the mouse, it does not work. And that’s just my describing problem.

[Heinz]

I assume that you could see the error in between times. I have to reset again, because so it is unreasonable for the customers. I am available for any questions. I would be glad if I would inform about the stand in between.

[Skandha]

@henebe: Hello Heinz,

I checked again and didn’t find the issue on your site. Are you still having this issue at your end?

Kind Regards,
Skandh

[Heinz]

Hello
Yes, I still have the problem. Since I turned the main page again, the problem is only at the end of the page. This means if scarcely scroll with the mouse to the end of the page, it is moved back up after approx. 2 seconds and thus the footer is being discarded. If I hide the main page again, I also have the top of the page. I would be really glad if you had a solution here.
Thank you for your help.
regards
Heinz

[Heinz]

Hello Skandh
Can you let me know what the status is here? My customer is pushing me for an early solution.

Thank you for your help.

regards

Heinz

NordWest Support – Bärenstarkes Engagement im Innen- und Aussenbereich (nwsupport.ch)

[Author]

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