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  • #12063
    MrJonnyJones
    Participant

    Hi, the slider doesn’t seem to be working on iDevices. Works fine on desktop PCs/Macs, though. Any ideas? Thanks!

    Homepage: http://www.classicalballetcentresurrey.co.uk.gridhosted.co.uk/

    #12081
    Sakin
    Keymaster

    @MrJonnyJones: This is strange. Can you tell me the customization you have done. Maybe there is conflict with your customization or with the plugin you have installed.

    So first try disabling plugins and check in.

    #12092
    MrJonnyJones
    Participant

    @Sakin As far I as I know I’ve made no customisation to the slider at all. I tried tweaking the ‘< >’ arrows but I think I put them back to how they were, that’s it I think.

    #12094
    MrJonnyJones
    Participant

    @Sakin OK, I had a breakthrough. I was using the ‘Video.js – HTML5 Video Player for WordPress’ plugin for a homepage video. I deactivated it and the slider is now working on my iPhone. Can you think why there might be this conflict?

    #12110
    Sakin
    Keymaster

    @MrJonnyJones: I don’t know about it. Why do you want o use video.js in your this theme. We already have responsive video support.

    #12113
    MrJonnyJones
    Participant

    I wasn’t aware of that. I thought plugins were the only way to do this.

    #12166
    MrJonnyJones
    Participant

    @Sakin What would you suggest I do to get the slider working with video on the same page? I don’t know how to get video working through just using the Catch Everest Pro theme – you mentioned video support? I’ve tried another video plugin but the image slider still doesn’t work on iPhone and iPad.

    http://www.classicalballetcentresurrey.co.uk/

    Thanks for your continued help and support! 🙂

    #12172
    Sakin
    Keymaster

    @MrJonnyJones: You can add any video from video site such as Youtube, Vimeo through embed code in your WordPress site. It’s not good to host your video directly on your site as it consumes log of bandwidth and also it will load slower then video sharing sites.

    If you want to host in your site in anyway then can you check this plugin http://wordpress.org/plugins/jw-player-plugin-for-wordpress/

    #12175
    MrJonnyJones
    Participant

    @Sakin Yes I did some tests – I embedded a YouTube video to see what would happen and the Image Slider started working fine on all iDevices. There is definitely some kind of conflict between the slider and plugins such as the JW Player you mentioned – that was the one I was using to start with.

    I’m going to use YouTube and just embed the video.

    Thanks Sakin! 🙂

    #12176
    Sakin
    Keymaster

    @MrJonnyJones: Yes adding video from YouTube and Vimeo is great. As it reduces your hosting bandwidth and process video fast. As well as it help you to get more visitors from those sites.

    I will check this with JW Player and ask our team to work on it.

    #12177
    MrJonnyJones
    Participant

    @Sakin I’ve hosted videos locally for this specific website for a long time – but it only gets a few visits per month so, bandwidth wise, it doesn’t use much.

    But speed and compatibility wise YouTube/Vimeo is the right direction now I think.

    Huge thanks for your continued help and support 🙂

    #12180
    Sakin
    Keymaster

    @MrJonnyJones: Thanks for your appreciation.

Viewing 12 posts - 1 through 12 (of 12 total)
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