[madebysweets]

I followed all of the steps and every time I go to edit my website the editor comes up completely blank. I’ve installed the latest 2.1.2 pro plugin and activated my license.

[sujeet]

Hello @madebysweets,

Sorry for the inconvenience caused.
Can you please specify the theme name that you’ve currently used?
Please also share your website URL so that I can review it thoroughly.

Regards,
Sujeet

[madebysweets]

Also if there’s no way to fix it right now I would be moderately fine to just switching to Audioman Pro

[madebysweets]

Hi Sujeet,

Thank you for the quick response and the theme I’m using is https://catchthemes.com/themes/pentatonic-pro/

Over the course of the night I figured out that in the pro version the “front page template” is corrupted and causes the website builder to crash when trying to edit or create a new front page based off that template. I’m able to edit all of the other templates I’ve tried so far just fine. My website is madebysweets.com

Thank you

[sujeet]

Hello @madebysweets,

Thanks for the quick response.

It’s quite strange, everything is fine in our side. We can easily edit frontpage and other templates. If you have used any plugins, then you can check deactivating them. There might be plugin conflict as well, which may cause the issue.

Also please try going editor from front side. Please check the screenshot below:

Let me know if your issue still persists, I will contact you through email.

As for this query (Also if there’s no way to fix it right now I would be moderately fine to just switching to Audioman Pro), I will ask to our management team and let you know if that’s possible to do.

Regards,
Sujeet

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