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  • November 14, 2019 at 2:31 am #225922
    Chris
    Participant

    I have sub menus which are now inaccessible on hover

    https://www.samuiluxuryboat.com

    See menu for “CHARTERS” you can only access the 1st sub menu item!

    Hover over ‘joining trips’ menu and you will find you cannot access ‘catamaran joining trips’

    PLEASE ADVISE A FIX.

    I have updated the theme to version 4.4 already.

    Thank you
    Chris

    November 14, 2019 at 2:37 am #225923
    Chris
    Participant

    I have tried to revert to theme version 4.2 but that does not resolve this major issue.

    Thanks

    November 14, 2019 at 3:02 am #225930
    Chris
    Participant

    Its because they are CUSTOM LINKS (the sub items)

    I notice the in the ‘DESTINATIONS’ menu – I can access ‘KOH SAMUI’ then 2nd sub menu item ‘KOH TAN & KOH MUDSOM’

    When configured as a custom link (so the user cannot click on the main menu item and has to select from the 2nd level (2 deep) menu item

    Please can you advise a temporary fix and proper solution for the next theme update?

    November 14, 2019 at 3:58 am #225935
    Skandha
    Participant

    @mrcrm111: Hello Chris,
    The issue will be fixed and an update will be released soon. I will let you know when the update is released.

    For the time being
    Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    #secondary-menu ul.menu ul ul, #footer-menu ul.menu ul ul {
	left:unset;
}

    Let me know if this works out!
    Kind Regards,
    Skandha

    November 14, 2019 at 4:45 am #225939
    Chris
    Participant

    This “fix” does not work

    I have added the “CSS” “code” provided and it works for the first menu item ONLY.

    It causes HORRIBLE problems with the subsequent menu items!

    ANY ideas?

    When will the next update be released – I really need the functionality of the theme which was present when I purchased it from you!

    Thank you

    Chris

    November 14, 2019 at 4:54 am #225941
    Chris
    Participant

    I changed your CSS code to:

    #secondary-menu ul.menu ul ul {
    right:unset;
    }

    Which temporarily fixed the issue, I’d prefer not to be ‘fudging’ the theme with CSS like this.

    Will the issue be resolved in the next update and can i then remove the CSS fix?

    November 14, 2019 at 4:55 am #225942
    Chris
    Participant

    This would probably be useful to Edwin who originally highlighted the issue to you back in September.

    November 14, 2019 at 4:56 am #225943
    Chris
    Participant

    I stand corrected the changed code DOES NOT WORK

    HELP!

    November 14, 2019 at 4:59 am #225944
    Chris
    Participant

    I have implemented your code as prescribed

    https://www.samuiluxuryboat.com

    Appreciate your assistance 🙂

    November 15, 2019 at 12:49 am #226048
    Chris
    Participant

    Hi Skandha,

    Please could you let me know if you amend the CSS code to resolve the problem?

    Or do I need to create a new topic about this problem?

    Thank you

    Chris

    November 15, 2019 at 6:09 am #226084
    Skandha
    Participant

    @mrcrm111: Hello Chris,
    Remove the CSS Code I provided you above.
    For the time being please
    Go to => Theme Folder => style.css and goto line no 121
    and remove the code left: 100%;

    A theme update should be out by tomorrow.
    Let me know if this solves the issue for the moment.
    Kind Regards,
    Skandha

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  • The topic ‘Header Secondary Menu – UNABLE TO ACCESS SUB MENUS!’ is closed to new replies.