[justinillig]

Can anyone help me remove the text about viagra that is displaying in the top of my website pages?

http://www.sheboygangreenscape.com/wooden-structures/

It’s on many pages if you click around.

I”m not super advanced with web but any help would be appreciated.

Thanks,

[Mahesh]

@justinillig: Your site is hacked, I recommend you to install fresh copy of the theme. If it still doesn’t resolve the issue, try installing the fresh copy of WordPress. And change you password use much more stronger password. Let me know if any problem.

Regards,
Mahesh

[justinillig]

@mahesh Thanks for the info. Can i do a clean install w/o losing my website data? Do you have a step by step guide? or can you point me in the right direction? i have never done this before.

Thanks,
Justin

[Mahesh]

@justinillig: If your database is hacked, then this is not possible. If just reinstalling the theme fixes your issue, your setting and data won’t be lost. But if not, you must install fresh copy of WordPress and begin from scratch. I recommend you to seek help from the professionals for this like Wordfence, Securi etc. They may help you with the issue.

Regards,
Mahesh

[justinillig]

@mahesh Got it.

Do you have steps for re installing the theme?

[Mahesh]

@justinillig: You can either first delete your current theme and then upload a new one(via FTP or Cpanel or change theme and delete the old one from admin) or use Catch Updater and upload the theme (it’ll be a fresh install).
Install Catch Web Tools plugin and activate Catch Updater Module.
https://wordpress.org/plugins/catch-web-tools/
Please check the video tutorial for using Catch Updater in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8

Regards,
Mahesh

[Author]

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