Header Image not loading

This topic has 8 replies, 2 voices, and was last updated 5 years ago by foia.

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December 6, 2019 at 2:41 pm #228801

foia
Participant

As per the title
The home page has got the space for the image, but it’s empty
I thought it could be a problem with the image, then I used the theme’s one without success

url: http://shots.foiaworld.info/

thanks
Francesco

December 6, 2019 at 10:24 pm #228824

Skandha
Participant

@foia: Hello Francesco,
You don’t seem to have selected a header image.

Go to => Appearance => Customize => Header Media => Select a Header Image and Publish.

Let me know if this resolves your issues.
Kind Regards,
Skandha

December 7, 2019 at 3:53 am #228846

foia
Participant

This is exactly what I originally did 🙁

December 7, 2019 at 9:40 am #228861

Skandha
Participant

@foia: Hello Francesco,
I will need to look into your site to debug the issue. I will contact you shortly by email.

Kind Regards,
Skandha

December 7, 2019 at 9:44 am #228862

foia
Participant

ok, thanks

December 7, 2019 at 10:05 am #228868

Skandha
Participant

@foia: Hello Francesco,
Can you please try reinstalling the theme and see if the issue is resolved?

Let me know if the issue persits!
Kind Regards,
Skandha

December 7, 2019 at 10:33 am #228877

foia
Participant

after a clean install of the theme, the issue is still there 🙁

December 7, 2019 at 11:02 am #228880

foia
Participant

To exclude any hosting issues, I tried to install the theme on another wp site (same host) and it works fine
So it must be something specific to http://shots.foiaworld.info/

December 8, 2019 at 2:16 am #228948

foia
Participant

never mind: I will do without header image
thanks anyway
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