[Andy]

Hi

Great theme. Just having a little problem that I can not see my way around.

When a page has a featured image that goes into the slider the words at the start of the heading and the start of the words are going over the image, which making it look a bit of a mess. Can I stop it doing this in any way?

Thank you.

[Sakin]

@Andy: Sorry can you share your site URL and explain. It’s bit confusing what you are trying to say it.

[Andy]

Hi Sakin,

Thank you for prompt response.
Sorry my message was not clear. URL is http://mpowerchelmsford.org.uk/
You should be able to see from the three images I have put up what has happened. It is the white text that has appeared over the images, which is the start of the page wording (One image has white text anyway to confuse things!)

Kind regards

[Sakin]

@Andy: I see that your images already has text in design. So, I recommend you to hide the post text by adding in the following css in “Appearance => Theme Options => Custom CSS” box:

#main-slider .entry-container { display: none; }

[Andy]

Thank you Sakin. It has worked.

You are a star 🙂

[David]

I have bought and installed Create PRO. The specs say that you can add sliders and page grids. According to the not very good manual, after creating a post with images, you then go “Appearance => Theme Options => Featured Post Slider”. However, there is NO Featured Post Slider in the options. As far as I can see there is NO difference between the PRO and the FREE versions. There also seems to only be support at a fee of $50. Scam? I will be rating this theme a big fat zero.

Also, the columns and page grid does not exist. Your features page list these as features in ALL themes, but there is noting in the Theme Options for these features.

How do I get my money refunded as this theme does include the features listed.

[David]

Another issue. If you add a dropdown to the menu, it doesn’t work under the header, only at the top of the page. So you need to update your features to state that only the top of the page is a full menu space with dropdowns..

[Sakin]

@David: Hello David,

1. I don’t know why you are angry suddenly. We have been supporting all our theme for free. You can see all our support forum details. Also you are posting in wrong support forum. If you are using Create Pro then the support forum is http://catchthemes.com/support-forum/forum/create-pro-premium/

2. If you see the theme instruction of Create Pro, we haven’t mentioned anywhere there is Slider. Check this out http://catchthemes.com/theme-instructions/create-pro/ and also we have clearly states the features at theme page http://catchthemes.com/themes/create-pro/. So, I think you are looking at other theme instructions page.

3. Support is free for limited question and css changes. But if you want advance support with ticket then only you can sign up for membership.

4. Again the Grid content option is there only in Girdalicious theme. There is no grid option in Create Pro.

5. Primary and Secondary menu both support sub-menus. You need to create custom menus from “Appearance => Menus” and then assign location from “Appearance => Menus => Theme Locations” or from “Appearance => Customize => Navigation”

[David]

On the page http://catchthemes.com/features/ it clearly states that the features on those pages are included in all themes – the third item is: Featured Slider.

Sub-menus do not work on the secondary location.

If you say that grid is not part of this theme, and slider is not part of this theme, then what are the extra features for the PRO version. I don’t see any.

As for the support forums, I logged in and this is where I was sent when I clicked on support – to the forums. Now you are telling me there are other forums, but there are no links to them. I wasted hours searching your site for support and it all leads to the paid support or this forum. Maybe you need to make your support options clearer, because I am not seeing it anywhere.

[David]

For your info, I have placed the same menu in the primary and secondary menu locations. As you will see, there are drop-downs on the top, but none in the secondary space. http://mycafe360.com/new/wordpress/
I’ll leave it up for the next couple of hours.

[Sakin]

@David: For create pro support forum is http://catchthemes.com/support-forum/forum/create-pro-premium/. If this page, fist you will see latest question and below that you will see the form Create New Topic in “Create Pro | Premium WordPress Themes”. Just fill that form,

1. Sorry I was checking in the development version. There is fix in version 1.2 which we have just released it. This fixed dropdown menu in secondary menu. For update, you need to download zip file from your account at http://catchthemes.com/my-account and use Catch Updater plugin. Detail instruction is mentioned in http://catchthemes.com/wp-plugins/catch-updater/. If you have any problem then let me know it and I can help you in setup as well.

2. The Featured Page is the list of featured we have together in all themes. Create Pro theme is not designed to have slider. So, we don’t have it. That is why you have list of features listed in each theme page. See this http://catchthemes.com/themes/create-pro/

3. If you are talking about additional features in Create Pro theme. We have listed that in Create Pro theme instructions page at http://catchthemes.com/theme-instructions/create-pro/

[David]

I only downloaded this in the last 48 hours, should there be a notification on updates?

[Sakin]

@David: yes notification will be there in your WordPress Dashboard. WordPress cron it just twice a day for safe database. We also publish this information from our facebook, twitter and google plus page.

[Author]

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