Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • July 18, 2018 at 10:40 am #149818
    Thumper
    Participant

    I just bought and paid for Premium Catch Box Theme, clicked on download (reports file size as 894) but adding it reports Theme installation failed.

    July 19, 2018 at 3:04 am #149858
    Skandha
    Participant

    @thumper: You will need to upload the .zip file by going to Dashboard => Appearance => Themes => Add New => Upload Theme => Browse and search for the .zip file and upload and install it.

    Let me know if you are still having issues uploading the theme.
    Kind Regards,
    Skandha

    July 19, 2018 at 7:49 am #149917
    Thumper
    Participant

    I redownloaded file and it did work but somehow I lost the file and continued downloads only get the 894k file.

    July 20, 2018 at 4:07 am #149971
    Skandha
    Participant

    @thumper: Have you succeeded in uploading the theme? If not what issue are you having??

    Kind Regards,
    Skandha

    July 20, 2018 at 9:47 am #149989
    Thumper
    Participant

    Everytime I download it I only get file that is 894k. Attempting to add it gives me message that Theme failed. Looks to me that file I am getting is corrupt.

    July 22, 2018 at 10:40 am #150095
    Skandha
    Participant

    @thumper: Please follow this tutorial and try to upload the theme again.

    Let me know if you are still having difficulty uploading the theme.
    Kind Regards,
    Skandha

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Viewing 6 posts - 1 through 6 (of 6 total)
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