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  • #87523
    david
    Member

    First, I am a newbie at all of this, so the answer may be simple (I hope it is). I am following the install directions as follows:
    Installation Using the WordPress Administration Panel #
    1. You can download Themes directly to your blog by using the Add New
    Themes option in the Appearance sub-menu.
    2. Download Clean Box Pro from your Catch Themes member My-Account to your
    Desktop
    3. Log in to the WordPress Administration Panel
    Go to “Appearance => Themes => Add New”
    Click on “Uploads” and Browse the downloaded file clean-box-pro.zip
    from the desktop where you have it downloaded
    And at this point is the problem. There is no zip file. Nothing noting anything obvious about install either. So far, I’ve experimented by trying some other files that looked possible, but nothing has worked.
    What file do I select to upload to WordPress? I’m getting frustrated, so any help is welcome and appreciated!

    #87525
    Mahesh
    Participant

    @yourmarriagemaven: If you’ve purchased the theme, then you can download the theme’s zip file from catchtheme’s My Account Page https://catchthemes.com/my-account/. Download it from there then go to “Appearance => Themes => Add New” and upload the zip file there.
    Let me know if any problem.

    Regards,
    Mahesh

    #87529
    david
    Member

    Yes, did that. When I select “add new”, and choose the file, it then seems to open it and there are a few other files and multiple other choices like .php, read.txt, etc. Nothing is a zip file or indicates install. That’s been my frustration. Not finding what the directions indicate!
    Thanks!
    David

    #87531
    Mahesh
    Participant

    @yourmarriagemaven: Here is a link to the video tutorial on how to install a Pro theme, please visit the link below:
    https://www.youtube.com/watch?v=gVvrbKJNfkE
    Hope this helps.

    Regards,
    Mahesh

    #87557
    david
    Member

    I watched the video. This is the process I have been trying to follow. However, in the video, at the point where she selects the theme for install, she is selecting a compressed file. My file is NOT compressed, but opens. This seems to be the problem. Any idea how I can download it and keep it compressed?
    Thanks,
    David

    #87558
    david
    Member

    Ahhh! Victory! I recompressed the file and got it installed. Thanks for all your help!
    David

    #87584
    Mahesh
    Participant

    @yourmarriagemaven: Its strange that the zip file was automatically uncompressed while downloading in your browser. Normally, it should have only downloaded the zip file. Glad to know you re-compressed it again and got it installed. Have a nice day!

    Regards,
    Mahesh

Viewing 7 posts - 1 through 7 (of 7 total)
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