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  • #66942
    Harry
    Participant

    Hi I’ve been using Catch Box Pro, Catch Mustang and Catch Responsive Pro.

    I’ve installed the Catch Updater Plugin and activated, but every time I tried to update the themes, I got error message (no luck).

    This is the error message I got:

    “An error occurred while updating Catch Box Pro: Update package not available.”

    #66966
    Sakin
    Keymaster

    @Harry: I think you missed the step. First you need to activate catch update plugin. Then you need to download update zip theme file from your account at http://catchthemes.com/my-account and then you can update it from “Appearance => Themes => Add New => Uploads” to upload that zip file. Otherwise, either you need to use FTP and replace files/folder or you need to delete old theme first and upload new version.

    #67004
    Harry
    Participant

    Thank you Sakin, I thought I could just click update from the dashboard.
    Now I understand.

    Thanks again.

    #67017
    Sakin
    Keymaster

    @Harry: sorry for misunderstanding as WordPress only allow update directly for WordPress.org hosted theme and not for premium themes.

Viewing 4 posts - 1 through 4 (of 4 total)
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