Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 19, 2018 at 10:10 am #149933
    profhickman
    Participant

    I’m trying to run an update for Catch Box Pro. The problem is your website says to run the Dashboard command Appearance => Themes => Add New. Although I’m within the one-year period for the free upgrade, the command on my version is Appearance => Themes. The command for Add New is missing. What do I do now?

    July 20, 2018 at 2:32 am #149963
    Skandha
    Participant

    @profhickman: You cannot update pro theme like you update free theme .To update pro theme you’ll need to first download the theme from https://catchthemes.com/my-account/page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
    Please check the tutorial video in the link below:
    https://www.youtube.com/watch?v=W95SuabDZi8
    For more, check out theme instructions at https://catchthemes.com/theme-instructions/catch-box-pro/#updating

    Let me know if this helps you out.
    Kind Regards,
    Skandha

    July 20, 2018 at 5:40 pm #150026
    profhickman
    Participant

    My problem is that the video shows a Dashboard menu item for Plugins between the menu items for Appearance and Users. I do not have the menu Plugin item on my Dashboard. Therefore, I cannot load the Catch Web Tools plugin. What do I do now?

    July 23, 2018 at 12:42 am #150133
    Skandha
    Participant

    @profhickman: Well, that is strange. I will contact you shortly by email.

    Kind Regards,
    Skandha

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