Cannot update Full Frame Pro from version 3.9.5 to 3.9.6

Tagged: error, package, update

This topic has 3 replies, 2 voices, and was last updated 5 years, 11 months ago by Skandha.

Viewing 4 posts - 1 through 4 (of 4 total)

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January 7, 2019 at 7:56 am #163049

antiguanice
Participant

Hi,
I’m attempting to update Full Frame Pro from version 3.9.5 to 3.9.6 and am encountering the following error message:

An error occurred while updating Full Frame Pro: Update package not available.

Please advise.

January 7, 2019 at 10:19 pm #163095

Skandha
Participant

@antiguanice: To update pro theme you’ll need to first download the theme from https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/theme-instructions/full-frame-pro/#updating

Let me know if this helps you out!

Kind Regards,
Skandha

January 8, 2019 at 9:22 am #163131

antiguanice
Participant

@Skandha,

Perfect, thanks for your help!

Best regards,
antiguanice

January 8, 2019 at 10:43 am #163133

Skandha
Participant

@antiguanice: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/full-frame/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha
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