Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 10, 2015 at 4:45 am #51412
    Denys
    Participant

    Hi,

    I am using Catch Base Pro for a non-profit site. I have noticed some odd behaviour in Google Chrome, but not in Explorer or Firefox. When the email social Link is used, it opens a blank page as well as a new email message in the email client. Similarly, I notice that in Chrome the Featured Slider does not always reload properly and covers over the content and sidebars (I have Featured Image turned off) when the site reloads after a modification in the Customization options.This includes having the arrows and dots representing the image position moving to the top of the image.

    Any ideas?
    Thanks

    February 10, 2015 at 9:41 am #51428
    Sakin
    Keymaster

    @Denys: Email icon is supposed to do like that. It is supposed to open new message is you have email setup.

    About the loading can you post in your site URL and then I will check in. If you have loading issue then I recommend you adding in Cache plugin like WP Rocket or W3 total Cache.

    February 11, 2015 at 4:06 am #51471
    Denys
    Participant

    Hi Sakin,

    If I understand correctly, you are saying that it is normal for Chrome to open a new blank browser tab when the email icon is clicked? Neither Explorer nor Firefox do that…

    As for the other issue, it only happens when logged on as admin in WordPress and, again, only with Chrome.

    February 13, 2015 at 1:31 pm #51646
    Sakin
    Keymaster

    @Denys: Yes as all social icon is supported to open in New Browser tab. Since, email doesn’t have link page like other social icons such as facebook and twitter. That is why it is showing blank page after opening your email.

    July 21, 2015 at 3:59 pm #61274
    Cattext
    Participant

    May I please tune in to this older topic?

    I’d like the email icon to not open a blank page.
    Is there a code to turn it off for that one icon?

    (I’m on Adventurous btw)

    July 22, 2015 at 2:04 am #61297
    Sakin
    Keymaster

    @Cattext: For Adventurous free theme, you need to post in http://catchthemes.com/support-forum/forum/adventurous-free/ . So, from next time please post in proper theme support forum

    So, to remove open in a blank page. You need to build child theme and then copy adventurous_social_networks() function to your child theme functions.php file and then remove target="_blank" from that function.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Blank page opens when clicking the email link’ is closed to new replies.