[astraiton]

I am trying to set up automatic update according o the instructions on the FAQ support page.
I found my license key on my account but when I add it to the license in the websites “About Theme” section, to says “keys do not match” My account also lists the license as inactive…not sure why. When I click “Activate Key” in the About theme section it just reloads the current page and does nothing.
Help?

Thanks!

Amy

[Skandha]

@astraiton: Hello Amy,
Did you follow the process mentioned in this link? Our representative will get back to you.

Kind Regards,
Skandha

[Skandha]

@astraiton: Hello Amy,
I will need to look into your site to debug the issue. I will contact you shortly by email.

Kind Regards,
Skandha

[Author]

Posts