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  • #3054

    We have just built a WordPress site using the Catch Box Responsive Theme which runs great in Firefox.

    When we view it in IE9 it does not open and only shows the background colour.

    I have tried viewing the demo version on the catchthemes website and even the demo doe not show.

    I have also checked out the Catch Box Pro version and that too does not open in IE9

    Is there a solution or have we wasted a couple of days work?

     

    #3077

    After a few hours of tying to solve the problem we have a solution!

    Looks like its a strange typical problem with Microsoft IE9 – pity help us all!

    This is what we found
    We have 5 computers in the office, 3 use IE9 which do now show the website with Catch Box Responsive Theme, one using IE9 does show it, they are all the same version of IE9. There seems to be no reasin for one and not the other 3 to run the website .

    One use IE8 shows it fine.

    On investigating this, one of us found a few blogs reporting similar problems.

    It seems that IE9 for some reason does not like Helvetica and Heletica Neue – both are used in the style.css for the Catch Box Responsive Theme.

    When we removed them and just left in Arial, the website now show up on all of our computers using IE9

    IE9 seems to be sticking around especially as its embedded in Windows 8 and IE still gets the bulk of use when we look at a range of website stats for different sites.

    I hope this is useful – perhaps Catch Themes technical guys can benefit by this and update the styles so they do not use the two offending  fonts.

    #3078
    Sakin
    Keymaster

    @richardfsmith: It opening fine on our end. I checked in both ie8 and ie9 for our Catch Box Theme ( http://catchthemes.com/demo/catchbox/ ) and Catch Box Pro Theme ( http://catchthemes.com/demo/catchbox/ )

    #3080

    Hi Sakin

    It seems that it will open in some IE9 but not others, as I said we have 4 computers with IE9 3 do not open it and 1 opens it – all the save version of IE9 – no idea why.

    When we remove the Helvetica fonts they all open the website perfectly and work responsively as they should.

    Thanks for you reply

Viewing 4 posts - 1 through 4 (of 4 total)
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