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  • in reply to: License for Version Pro #251189
    ShayD
    Participant

    also. when I put in license key it says licence inactive

    in reply to: License for Version Pro #251184
    ShayD
    Participant

    I am having multiple issues with Catch Full-Screen Pro. License no. below. See the initial inquiry below before I started purchasing. I manage multiple sites. I am a reseller.

    I uploaded this theme to one of my managed sites. First, the theme shows active in the customize part on the domain site and appears public.

    However, during customizing (live on site) the theme is not picking up things such as pages in the dashboard (WordPress). Yet it does on another client’s site.

    Secondly, even though it shows up as above when I am in the WordPress dashboard the ‘active theme’ does not show Catch Full Screen as the theme, yet the beginning WP theme.

    There is no place to place the license key.

    When trying to put in a featured slider the only page that shows up is ‘sample page’, not the pages I have published.

    Furthermore, the sites listed on my account is http://www.thebuzzroll.com which is correct, yet I manage my clients through https://media.thebuzzroll.com which is a subdomain (my reseller platform is on that subdomain)

    ShayD
    Participant

    Skandha,

    Replying to this post for an issue I am trying to resolve in the header on my shop page. It is showing ‘archives:product’ message. I talked with my support and they say it could be an issue with the theme.

    site – https://thebuzzroll.com

    using Woocommerce

    theme CatchFullScreen Pro

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