[rgamlam]

Hi Catch Themes,

Currently my website (http://www.adventuresaroundasia.com) looks like this: http://prntscr.com/6eytew This is not at all what my site is supposed to look like. My content is unreadable and I have not downloaded any new widgets. My host says this is a theme issue and not an issue with them.

This theme is supposed to be mobile responsive, but for the last few months on and off it has looked like this on my phone. Now it is completely messed up on all devices. Please help me to correct this ASAP or I will have to switch themes. I would also like a long-term strategy to fix this problem on mobile devices.

Thanks,

Richelle Gamlam

[Sakin]

@rgamlam: It’s not theme issue. It’s issue from W3 Total Cache plugin configuration. You have not properly configured it and it’s not loading style.css from the theme. So, got o “Performance => General Settings” and in uncheck the option “Minify” and click on Save all settings. Then again go to “Performance => Dashboard” and click on “empty all cache”. Then Refresh your browser and check in.

[rgamlam]

Thanks so much Sakin. I tried what you suggested but it didn’t do anything, then I deactivated the plugin and now my site looks fine. I have W3 Total Cache which everyone seems to recommend. How do I have a caching plugin without this problem? I unchecked minify and emptied all cache but I still had the problem.

[Sakin]

@rgamlam: W3 Total Cache settings depends on the server your take. So, you need to properly configure it. If you miss any of the configure then it can happen like that. We use W3 total cache without any issue. For more, you can contact W3 Total Cache plugin support or your server support and solve the issue of cache.

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