[marcodimi]

hi, I have downloaded the update to the topic catch box, but wordpress tells me that the destination file already exists and does not allow me to update the theme, what should I do?

marcodimizio.com

[Sakin]

@marcodimi: I see that you are trying to update Catch Box Pro theme. For that you first you need to download theme zip file from your account at http://catchthemes.com/my-account. Then you can either upload it from FTP or from WordPress administration panel. For that, you can check out theme instructions page at http://catchthemes.com/theme-instructions/catch-box-pro/#updating

[marcodimi]

@sakin I load the zip file, but I can not upload it because I was informed that the directory already exists, how should I do? operations that I carry out are:
1 download the zip file
2 theme -> add theme -> load the saved theme

something wrong?

[Sakin]

@marcodimi: Make your you have activated Catch Updater plugin so that you can do easy update from next time. Just go to http://catchthemes.com/wp-plugins/catch-updater/ and download catch-updater.0.3.zip file and then activate plugin from “Appearance => Plugins => Add New => Uploads”.

Then you will be able to update your theme always from zip file using “Appearance => Themes => Add New => Uploads”.

[marcodimi]

@sakin This is the message that I view:
“Unzipping the package …

Installing the theme …

The target directory already exists. / home / u235787922 / public_html / wp-content / themes / catch-box-pro /

Theme installation failed. ”

The first installation of the theme I did so and it went well. among other things now with google chrome you are displayed bad site, why? marcodimizio.com

[Sakin]

@marcodimi: I see that you haven’t activated “Catch Updater Plugin”. Please activate that plugin then only you will be able to update the theme from “Appearance => Themes => Add New => Uploads”. This plugin will backup your existing theme and also update the theme to latest version when you upload it.

If you don’t want to install this plugin, then first you need to activate any other theme and then delete this theme and install it again. This is also same processes.

[marcodimi]

so I have to first download the version 3.7 catch that I find among the topics to be installed for free and then install the update provided by my subscription? I understand you correctly?

[Sakin]

@marcodimi: No. If you are just doing fresh install then you can simply download theme zip file from your account http://catchthemes.com/my-account and update it from “Appearance => Themes => Add New => Uploads”. But if you want to update your old version of theme, then you need to activate Catch Updater plugin. See the theme instructions page for more details at http://catchthemes.com/theme-instructions/catch-box-pro/

[marcodimi]

Excuse me, now I understand. When I install the package but I have this error:
The package can not be installed. The topic is missing the style sheet style.css.

What can I do?

[Sakin]

@marcodimi: OK I will contact you through email and check in.

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