Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • November 6, 2020 at 11:21 am #264995
    Lanapc
    Participant

    Hello! while there was an active license, the theme was updated for the last time- = 1.1 (Released: October 22, 2019) = * Added: Automatic Update using license key * Bug Fixed: removing extra closing symbol in svg-icons.svg file. There was no more automatic update. The active license expired on October 16, 2020. Now, to download version travelore-pro.2.0. do I need to buy a license again?
    Thanks!

    November 6, 2020 at 11:39 am #264996
    Lanapc
    Participant

    Hello! while there was an active license, the theme was updated for the last time- = 1.1 (Released: October 22, 2019) = * Added: Automatic Update using license key * Bug Fixed: removing extra closing symbol in svg-icons.svg file. There was no more automatic update. The active license expired on October 16, 2020. Now, to download version travelore-pro.2.0. do I need to buy a license again?

    P.S I can’t use the section sorter. I found out about it only today. There was an update, but I didn’t get it. Now the active license has expired.
    Thanks!

    November 6, 2020 at 10:25 pm #265037
    Skandha
    Participant

    @lanapc: Hello there,
    Since your subscription expired on October 16, 2020. You will need to buy the subscription again to be able to download automatic updates.

    The Section Sorter issue has already been fixed. Its should work fine once you update to the latest version of the theme.

    Kind Regards,
    Skandha

    November 6, 2020 at 11:31 pm #265053
    Lanapc
    Participant

    Hello! While the subscription was active, my theme was not automatically updated, although there were updates? Why can’t I receive these previous updates without renewing my subscription?

    November 6, 2020 at 11:45 pm #265056
    Lanapc
    Participant

    P.S It turns out that I need to pay both for new updates and for old ones that for some reason I did not receive?

    November 7, 2020 at 12:01 am #265057
    Skandha
    Participant

    @lanapc: Hello there,
    I have sent you an email. Please check your inbox as well as the spam folder.

    Kind Regards,
    Skandha

    November 7, 2020 at 12:21 am #265063
    Lanapc
    Participant

    I checked, there is a letter. I will install, I hope everything will work fine. Thanks.

    November 7, 2020 at 3:19 am #265071
    Lanapc
    Participant

    I updated the theme, but the section sorter does not want to work.

    November 7, 2020 at 1:05 pm #265103
    Lanapc
    Participant

    Good evening. I don’t know what the problem is, but the section sorter does not work in the Google and Yandex browser. Section sorter works in Microsoft Edge browser. Thanks for the topic, I’ll be editing in Microsoft Edge.

    November 7, 2020 at 10:13 pm #265129
    Skandha
    Participant

    @lanapc: Hello there,
    I checked the Section Sorter option and it seem to be working on both Chrome and Firefox browser at my end.

    Kind Regards,
    Skandha

    November 8, 2020 at 2:39 am #265143
    Lanapc
    Participant

    Hello! Yes, now it also works for me. I have disabled the Kaspersky extension for the Google browser.

    November 9, 2020 at 6:45 am #265211
    Skandha
    Participant

    @lanapc: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/travelore/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

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Viewing 12 posts - 1 through 12 (of 12 total)
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