Viewing 7 posts - 1 through 7 (of 7 total)
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  • #269925
    Stin Priza
    Participant

    hello, in screens 1333 and below, in some browsers (chorme win10 laptop 15inch, firefox in smartphone), we have a problem, that we cant scroll either beneath the 1st section (header-media-section) or the 2nd (#static-homepage-section)

    our test site: https://dev.stinpriza.org/newpant

    we have tried disabling all plugins.

    we use the pro version and have switched the sections order

    the only solution we found was to “enable Scroll bar”, but this has 2 disadvantages:

    1. theme looses aestheticly. this was solved with:

    body { overflow-y: hidden !important; }

    maybe this breaks something else?

    2. we maybe loose the paralax functionality on iphones.

    PS the issue looks like part of: https://catchthemes.com/support-forum/topic/pages-scrolling/
    but there where other issues too, and also there was no resolution for this bug

    thanx

    #269993
    Skandha
    Participant

    @stinpriza: Hello there,
    I checked your site at my end and didn’t find the issue. Your site seems to be scrolling just fine. Can you please attach a screen recorded video so that I can look into the issue?

    Kind Regards,
    Skandha

    #270164
    Stin Priza
    Participant

    hello,

    we cant capture this bug on video. since its only on specific setups/devices, maybe we cant repoorduce it. so we probably can live with this 🙂

    #270287
    Skandha
    Participant

    @stinpriza: Hello there,
    Can you check if this on iphones or on android devices as well?

    Kind Regards,
    Skandha

    #270341
    Heinz
    Participant

    Hi Skandha
    There are problems with scrolling. I have already described it here:
    https://catchthemes.com/support-forum/topic/pages-scrolling/
    But I haven’t heard anything more. Here the developers would have to be behind it. I think it’s a shame when such a beautiful theme can’t scroll properly.
    With kind regards
    Heinz

    #270799
    Stin Priza
    Participant

    we managed to solve this, not sure how though. the problem occured for us, on the home page section, which is a static page. depending of the height of the page, triggers the problem. so we reduced the html there…

    #270930
    Heinz
    Participant

    Hi Stin Priza
    Can you describe that better so that I can do something with it too?
    Many Thanks.
    regards
    Heinz

Viewing 7 posts - 1 through 7 (of 7 total)
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