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  • #62292
    Cattext
    Participant

    Hi Sakin,
    There were updates available for Kathmanud and Kathmandu Pro.
    The update for Kathmandu was no problem, but with Kathmandu Pro it says ‘update package not available’.
    Can you help us what went wrong here?

    #62311
    Sakin
    Keymaster

    @Cattext: All free themes that are hosted in WordPress.org get update automatic like that. But for Premium and Pro version, you need to update it manually using WordPress Theme Uploader or FTP. You can check in our theme instructions page at http://catchthemes.com/theme-instructions/catch-kathmandu-pro/

    First, I recommend you to install Catch Updater plugin. This is one time installation and after that you don’t need to do again and again. Just download plugin from http://catchthemes.com/wp-plugins/catch-updater/ and install plugin from “Plugins => Add New => Uploads”

    Then finally, you can download the latest version of Catch Kathmandu Pro from your account at http://catchthemes.com/my-account and then upload it from “Appearance => Themes => Add New => Uploads”

    #62700
    Cattext
    Participant

    ok, thank you. I will pass this on to the website owner and have him download the update.

    #62809
    Cattext
    Participant

    Hi Sakin,

    We’re trying to update the Pro files, but the updating process gets stuck:
    http://uploadenfoto.nl/pictures/e2878983cb57d2ee35ec48b5a755a529.jpg

    When I unzipped the files onto my computer I got the following error:
    Error in controle number for file: catchkathmandu-functions.php
    File is unvalid.

    What did we do wrong?

    #62813
    Sakin
    Keymaster

    @Cattext: Did you activate Catch Update plugin and then upload the zip file from “Appearance => Themes => Add New => Uploads”

    #62820
    Cattext
    Participant

    Yes, we did.

    #62828
    Sakin
    Keymaster

    @Cattext: Ok I will email you personally and check in your server.

Viewing 7 posts - 1 through 7 (of 7 total)
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