[John]

http://www.soullightening.com/newsite is a website I am redesigning. I just added a footer menu and noticed the secondary menu doesn’t work and the footer menu disappears altogether. I looked through the knowledge base and could not find any suitable solution.

[Mahesh]

@jsparling: Sorry for the late reply. The menus are working fine on our server. If you have any plugins installed please try disabling it and try again if that works. Let me know if the problem persist.

Regards,
Mahesh

[Atlas]

Hello Support Team,

I have an ditto question, which is exist from older Catch Evolution version:
The footer and the secondary menu not visible on the mobile device. (eg. smartphone)

Is it possible, that footer menu visible on mobile devices?
If the answer is yes, how can I do it?

PS.: Only the following menus visible on the mobile devices: Fixed Header Top Menu, Primary Menu.

I am waiting for your reply, with thanks.

[Mahesh]

@atlas: You are using Catch Evolution but you’ve posted on Full Frame’s support thread. Please post the issue on related theme thread.
For enabling menu on mobile devices, Go to Dashboard=> Appearance=> Customize=> Menu Options and check Check to Enable Secondary & Footer Menu in Mobile Devices option.

Regards,
Mahesh

[Atlas]

I am sorry, that my comment wrote into wrong topic.
I will write the to Catch Evolution / Free WordPress Theme.

(Thank you answer, but unfortunately on granted place is not Enable Secondary & Footer Menu in Mobile Devices option.)

[Mahesh]

@atlas: This option is available in Pro version only. I recommend you to upgrade to Pro.

Regards,
Mahesh

[John]

Hi Mahesh,

I have disabled all plugins one at a time and do not get the secondary menu to show on mobile. I tested on the desktop (squeezing the view) and on my mobile phone. See attached …

[Mahesh]

@jsparling: In mobile view, Secondary menu and Footer menu is disabled in this theme.

Regards,
Mahesh

[Author]

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