[Stephanie]

Hello,
The featured slider that was on my home page stopped working.
Only the first image of the slider is now there, static. I’m running wordpress 4.4.2
Can you take a look at it please?
I am not web designer savvy so I don’t want to mess things up trying many different things. I thought it is better to ask you, the expert.
http://ohlalalandstories.com/
Thank you,

[MariaJackson]

I have the same problem. Tried all day to get it to work but nothing worked. Please help. wrefinc.org

[Mahesh]

@sbatailler: Please try disabling plugins one by one and check if the issue resolves. Let me know if the problem persist.

@mariajackson: You are using Adventurous free. It seems you have only one image(Post) in slider, try adding more. Let me know if any problem occurs.

Regards,
Mahesh

[Stephanie]

Dear Malesh,

I just tried and it doesn’t work. At the moment, I disabled all the plugging as you can check. What should I do next?

Stephanie

[Stephanie]

PS: I just received an email, WordPress version has been updated to 4.5.
It doesn’t have an impact on the feature sliders, still doesn’t work.
Stephanie

[Stephanie]

PS2: I reactivated my plugging but still nothing changed. Waiting for your new suggestion. Thank you. Stephanie

[Mahesh]

@sbatailler: Sorry for the late reply. Its an strange kind of issue. Can you please send me the login credentials for your site @ mahesh [at] catchthemes [dot] com, so that I could check your site for the issue.

Regards,
Mahesh

[Mahesh]

@sbatailler: Thanks for the details. Did check your site. And now the slider seems to be working fine. Please check.

Regards,
Mahesh

[MariaJackson]

Added more slides and disabled plugins. Still not working.

[Mahesh]

@mariajackson: I checked your site and still seeing only one image in the slider. Can you please send the your admin credential via email @ mahesh [at] catchthemes [dot] com. I’ll have to check on your server.

Regards,
Mahesh

[Mahesh]

@mariajackson: Thanks for the login details, I checked your site, disabled all plugin and the slider worked fine. Then again reactivated the plugins, the slider worked fine. I’m sure the issue was due to one of the plugins.
Please check and let me know if the issue is resolved.

Regards,
Mahesh

[MariaJackson]

Thank you it works! I disabled and reactivated the plugins one at a time. Now I know I need to disable all at the same time. Thank you so much for your help.

[Stephanie]

Hi everyone,

I am sorry for the delay posting my comment. Firstly, Mahesh was really awesome, quick response and efficient.

The issue with my site was not about the plugins (I had tried than) but the widgets. Mahesh removed some of them on my pages and it fixed the issue.

However, I had no choice than to add again some of these widgets on my site, I need them. And, unfortunately, the result is that the featured slider works only when it wants or takes longer to upload. And, it does’t matter which browser. Therefore, I keep monitoring it on sometimes remove widgets as needed.

Thank you again Mahesh. I love my Catch Flames Pro theme anyway!
Merci,
Stephanie

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