[Ulrich]

Dear support,
I just set http://www.stiftung-meeresschutz.org
to site name
https://stiftung-meeresschutz.org

everythings seems to have worked out so far:
changed the wp-config.php
changed adresses in admin
worked with Better Search Replace to change URLs in database
set the rewrite rule in .htacces

but now I can not change anything using the customizer in the featured Content & featured Slider settings, they just don’t show…

guess there must be additional changes in the settings of some of the theme scripts.

Do you have any idea where to look and what do do?
Thanks
Regards
Ulrich

[Pratik]

Hi @DSM,

You will need to force https content load using a plugin for it to work after changing to https. Either do this or remove and reselect the images using https domain in customizer.

Regards,
Pratik

[Ulrich]

Hi Pratik,

Thanks for getting back.

I think I did all this and evrything else on the site seems to be working just fine.

But when I access featured content or featured slider in the customizer all the boxes are gone it’s “no show” just a grey field. The only selection left is
Enable Slider -> and the dropbox beneath, nothing at all after that.

The the same with the featured contend settings

Quite strange. Do have another idea for a solution to this?
Regards,
Ulrich

[Pratik]

Hi @DSM,

There must be a plugin issue that is causing the error. Pleae try following:
1. A different browser
2. A different system
3. Disabling all plugins

Let me know how it goes.

Regards,
Pratik

[Ulrich]

Hi @Pratik,

Thanks for getting back.

I tried different browser already, didn’t help.

But after disabling the Chield security plugin I the following message showed up when I tried to access Featured Contend / Featured Slider:

Blocked by the Content Security Policy (CSP)
This website has a content security policy that prevents the website from being integrated in this way.
Firefox has prevented this website from being loaded in this way because the site has a content security policy that does not allow this.

Any idea what that might mean?

Regards,
Ulrich

[Ulrich]

Hi @pratik,

Trying to run Customizer -> Featured Contend / Featured Slider on a different system with Chrome, I get the following in the main window:

Non-existent changeset UUID.

Looks like I wrecked parts of the whole installation during that conversion to https process. What do you say, any chance to fix that problem?

Regards,
Ulrich

[Pratik]

Hi @DMS,

This usually happens in chrome as it does not allow http and https mix. Try Firefox, change the image and it will work on chrome afterwards.

[Ulrich]

Hi @Pratik,

All right, thanks for clarifying.

Nevertheless, Featured Contend / Featured Slider is not accessible via Customizer.

I tried everything you recommended, no improvement:

1. A different browser
2. A different system
3. Disabling all plugins

My wild guess would be a database curruption. Do you think it might be a solution to reinstall the whole theme? But how do I keep my seetings then?

Regards
Ulrich

[Ulrich]

Hi @Pratik,

Would you recommend to use the backup I made before setting the site to https and start the wholes procedure again or do you think there might be a solution for the Customizer problem with the present installation?

Regards
Ulrich

[Pratik]

Hi @DMS,
My suggestion would be to try using force ssl plugin once. Try following once:
* https://wordpress.org/plugins/wp-force-ssl/
* https://wordpress.org/plugins/really-simple-ssl/

[Ulrich]

Hi @ Pratik,

Thanks for getting back. I’ll keep that suggestion in mind for later use ’cause meanwhile the guys from YOAST said I should not have two different URLs being on WordPress Address (URL) and Site Address (URL). They advised to use the same URL on the both fields which I did and voila: Slider and Featured Contend are back 🙂

Sorry for creating all this trouble trying to use those different URLs…..

Regards,

Ulrich

[Pratik]

Hi @dms,

Thank you for replying and posting the solution too. 🙂

Regards,
Pratik

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