[skynet]

After wordpress 4.5 installation i go to the customizer and everythink was ok i can see it with all option. I go into site identity and i click “disable logo” and after that i Saved & Publish. Guess what? The customizer stop to work and im not be able to customize nothing at the moment. And on top of this (icing on the cake) a big white space has appeared again “same as jomsom pro 1.1 version” at the top of the blog. You can see a screenshot here:

1) Customizer stop to work. https://dl.dropboxusercontent.com/u/7588358/JomSom/Screenshot%202016-04-12%2023.47.24.png

2) Big white space at the blog again and can’t open customizer.
https://dl.dropboxusercontent.com/u/7588358/JomSom/Screenshot%202016-04-13%2000.02.25.png

[Pratik]

Hi @skynet,

I have checked and tried to replicate the problem but its working fine after the upgrade on my end.

Also can you send me the list of plugins you have added? I will also install them and see if our theme and the plugin is compatible or not.

If this does not solve the issue, I might need your sites admin access.

Can you send me an email at pratik [at] catchthemes [dot] com with admin credentials and ftp(might need this to debug)?

Regards,
Pratik

[skynet]

yes..try to save and publish some data…like me..after that customizer stop to work. Was work for me after update but when i disable logo..stop to work. BTW, i send you email with credentials. Please help!

[skynet]

..try also to replicate this issue by adding search on secondary menu and click save&publish. Let me know.

[Mahesh]

@skynet: I assume you’ve seen the quick fix in the following thread.
https://catchthemes.com/support-forum/topic/image-no-space-bug/#post-89528

Regards,
Mahesh

[skynet]

And about the big white space appear again after i deleted logo? We have any solution for this? I remember was repaired on jomsom 1.2 but its back again after wp 4.5.

[Author]

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