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  • March 21, 2025 at 6:09 am #339257
    Juergen Schmieding
    Participant

    Hello team,

    two weeks ago my domain “juergen-schmieding.de” got a new name: “juergen-schmieding-fotografie.de”.

    On February 18, 2025 I have bought a new license for “juergen-schmieding.de”. At Siteground I installed a redirection to “juergen-schmieding-fotografie.de”. At WordPress exists only one website which needs the theme “Clean Fotografie Pro”.

    Could you fix this problem?

    Thank you in advance.

    Juergen Schmieding

    March 23, 2025 at 11:15 pm #339276
    Sakin
    Keymaster

    Hello Juergen,

    I have deactivated the license key from your old site. Now, you can log in to your new site and activate the license key.

    In the future, you can deactivate the license from your account by yourself:

    1. First, log in to My Account page: Once you are on the My Account page, click on “View Licenses” and you will see your license details.
    2. Click on “Manage Sites” and you will see the site URL, then click on “Deactivate Site”.
    3. Then you can Install the license key on your Live Site.

    Regards,
    Sakin

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