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  • July 4, 2024 at 4:45 pm #336477
    cindy
    Participant

    This has been an issue for quite awhile now, but now I really need to solve it.

    When editing a page (not posts, just pages) any image I try to add goes to the very top of the page no matter where I insert them. I go to where I want the image, hit add media, pick the image I want, click to insert it . . . and the image shows up at the very top of the page instead of where I tried to insert it.

    I tested all of my plug-ins and that didn’t make any difference at all, so it has to be something in the theme. (I forgot about this issue before renewing my license. Maybe that was a mistake.)

    This is the page I most recently ran into it on: https://explorationvacation.net/exploring-usa/minnesota-travel-guide/minnesota-state-park-travel-guide/

    It seems to be just a PAGE issue, as I recently edited a very long old POST and didn’t have any problem inserting images in their proper spot.

    Can you figure out what is going on and how to fix it?

    July 5, 2024 at 12:27 am #336479
    sujapati
    Keymaster

    Hello Cindy,

    Thanks for reaching out to us. We have conducted thorough testing on our server and did not observe any image shifting problems on a new page. Additionally, the link you provided appears to be functioning correctly without any issues as you have mentioned. Could you please share the link to the specific page where you encountered the problem?

    Regards,
    Sujapati

    July 5, 2024 at 10:52 am #336486
    cindy
    Participant

    I did some testing on other pages and am going to let this go for now, however:

    The problem is EDITING EXISTING pages. New pages and all posts work fine. This page looks fine to a reader, but I can’t add additional images where needed when editing. They all default to the top of the page no matter where I insert them.

    I did more testing and other pages I tested are working properly. That seems to indicate a bug in the code for this particular page:  https://explorationvacation.net/exploring-usa/minnesota-travel-guide/minnesota-state-park-travel-guide/

    Obviously I can insert the image at the top, copy the code, and paste the code where I want the image to appear — this is a pain because this is a very long page.

    I was hoping you’d be able to spot something in the code on this particular page that got messed up – this page is 10 years old and updated many times, so there’s lots of opportunities for something to break.

    However, if it’s really just this one page, I can work around the problem for now. I’ll be updating a lot of old pages this year, so if I run into this elsewhere I will need it fixed then.

    July 7, 2024 at 11:58 pm #336500
    sam0090
    Participant

    It seems like your issue with images appearing at the top of pages instead of where you insert them could be related to your theme’s settings or a possible conflict with plugins. Here are some steps to troubleshoot:

    1. Check your theme settings, especially those related to page layout and media handling.

    2. Ensure your theme is updated to the latest version to avoid compatibility issues with WordPress or other plugins.

    3. Temporarily deactivate all plugins to see if any are causing the issue. Reactivate them one by one to identify the culprit.

    4. Verify if the page has a custom template applied that might affect image placement.

    5. Make sure WordPress core is updated to the latest version, as updates can sometimes resolve bugs and compatibility issues.

    6. Contact your theme’s support for further assistance tailored to your theme’s specific functionalities and settings.

    These steps should help you diagnose and resolve the issue with image placement on your WordPress pages.

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