Catch Themes is a property of Catch Internet Pvt. Ltd. (“Catch Internet”) which provides website and software services to you subject to the following Terms and Conditions (“T&C”), which may be updated from time to time without notice. You can review the most current version of the T&C anytime on this page.
By purchasing a subscription to Catch Themes, you confirm that you have read, understood, and agreed to the terms and conditions described below.
Theme License
All our WordPress themes are licensed under the GNU general public license. You are free to modify our themes for personal or commercial projects as you wish to fit your purposes. You can use our themes on many sites. However, you will need a valid and active license key to get support and automatic updates. When you purchase our premium themes, you will get one license key which is only valid for one site.
License Key Updates
We also provide automatic theme updates for our premium themes. All you have to do is enter the License Key provided to you after your purchase. The License Key is valid for only one site. For multiple sites, you will have to purchase them individually or update them individually using the FTP method.
If you have an active subscription, then you will be provided with a license key. You can view your license key from your purchase history on your account dashboard. And if you do not have an active subscription, you will have to renew your subscription to get your License Key for automatic theme updates.
Theme Subscription
All of our premium themes come with an initial 1-year subscription. This means that you can download the updates until a year of the purchase date. However, after one year, you will have to renew your subscription manually for the new updates. But, this subscription has nothing to do with the use of the theme on your website. You can use it on your site as long as you want it; without renewing your subscription. You can use our themes for unlimited domains that you own.
Theme Downloads
You will be able to download theme zip from your account. Your access to the zip file will be revoked after the end of your subscription. So, please keep the theme zip file safe. In case you lost it, then you can ask for a zip file by contacting our sales at https://catchthemes.com/contact-us/, where they will check for your subscription and will send you the zip file before your subscription end time.
Theme Updates
Theme updates are available only to active members who have made an individual theme purchase. When you purchase our premium theme, it comes with 1 year of theme subscription.
Our themes are constantly updated to be compatible with the latest stable version of WordPress. Please ensure that you always use the most current version of our themes.
Theme Subscription Renewal
All of our premium themes come with 1-year manual renewal subscription. Theme subscription is optional, but, we recommend you get it renewed if you want to get updates on the theme. This gives you the flexibility to purchase the theme update only when you need it. You can check out changelogs for this.
Warranty
Our themes are guaranteed to run on the latest stable version of WordPress. We reserve the right to reject support requests for problems that occur after theme files have been modified or third-party plugins have been installed.
Themes Compatibility
Our themes are developed and fine-tuned for WordPress 5.6 or higher. Any version prior to that may have problems with some theme functionality. The minimal requirement for our themes is the same as WordPress, which is PHP version 7.4 or greater, MySQL version 5.7 or greater, OR MariaDB version 10.3 or greater. https://wordpress.org/about/requirements/
Browser Compatibility
Our themes have been tested to work on Firefox, Chrome, Safari, and Internet Explorer 10 and above.
Theme Support
All our free and premium themes come with lifetime support forum access. After you purchase our premium theme or download a free theme, you will receive access to our Support Forums. There, you can post any sales questions and theme-related problems indicating your WordPress version and the URL of the site the theme is installed. But unfortunately, we don’t offer support via email or otherwise for installation, customization, and administration of WordPress itself.
We also have Premium Support Membership for those who want a private support ticket. We have:
Support Membership Subscription
There are 3 different types of Support Membership Subscription: One Month, 3 Months, and Yearly Subscription.
Video Tutorials
Catch Themes video tutorials are created to help you publish online using WordPress. Downloading or distributing our video tutorials is illegal.
Price Changes
Catch Themes reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, a subscription (or any part thereof) with or without notice.
Refund Policy
At Catch Themes, we want to ensure that you are 100% satisfied with your purchase. If you have any technical/sales queries, feel free to contact us. However, if you feel the product(s) you purchased is not the best fit for your requirements, and you tried resolving the issues with our staff, we offer a 30-day return policy. You are subjected to a full refund within 30 days of your purchase. For a refund, please contact us using the contact form, Click Here
Note: If you have filled the dispute in Paypal or Stripe then you need to close the case in order to process the refund.