Trouble with Outwit

Dear Team I bought the outwit and really I am at my wits end. Everytime I make changes to a template they just don't show up in the preview.  New pages don't align with the selected template and something else shows up altogether. I have flushed the cache, tried a different browser to no avail. That is not all, the fonts get messed up, some text is missing, some blocks are missing. This template is so temperamental that it is causing me a lot of anxiety. Can someone from the team please urgently look at what is happening with my  theme. Many thanks Poonum.